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Memories that last a lifetime

We may be apart right now but we are thinking of you. Ours is a story of friendship and family that spans more than 40 years. Memories are precious and at Royal Resorts they last a lifetime. Vacation tales of your home away from home and…
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Grand Residences and Royal Resorts closed until May 30

Grand Residences and all the Royal Resorts are closed by government orders due to the national health emergency. The shutdown of all non-essential activities in the public and private sector throughout Mexico and the stay at home order imposed…
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We are here for you

At Grand Residences we have been working to support owners and members during the COVID-19 crisis and we have taken a number of actions so far to address their concerns. Our first priority has been to help owners and members who had their travel…
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Helping your Grand Residences Family, the COVID-19 Employee Relief Fund

The COVID-19 crisis is hitting the Mexican Caribbean hard, impacting workers who rely on tips as part of their salary. Some 890 employees at Grand Residences and Royal Resorts are particularly affected and they include the maids, waiters, bartenders…
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Helping those in need

Through the Dollar a Stay campaign, donations from members and employees and other fundraising initiatives, the Royal Resorts Foundation supports a number of key causes during the year, including education, health, aid for employees in times…
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Home Office

Like many of you, a large number of our employees are working at home, many juggling the twin challenges of home office and home schooling. Some departments are tirelessly looking after the needs of owners and employees by phone or email while…
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Puerto Morelos community spirit

With empty beaches and streets, it looks as though the people of Puerto Morelos are heeding the stay at home order and lending a helping hand to those in need. Some are taking shopping orders, delivering food parcels or checking up on elderly…
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Cancun is 50 years old this April

April 20 marks the 50th birthday of Cancun, however Mexico’s pioneering beach playground is at a standstill when it should be celebrating its first half-century. Commemorative events and parades have been postponed for later in the year and…
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The Mexican Caribbean at a standstill for now

The Mexican Caribbean tourism industry has shut down temporarily. The area’s legendary beaches, parks and archaeological sites are closed. Hotels, restaurants and bars are shut and the busy skies above Cancun, usually so full of planes are…