In Memoriam

It is with great sadness that we share news of the loss of a much-loved member of our Royal Resorts family.


Tyrone Ukaegbo Magaña

Originally from Dallas, Tyrone Ukaegbo joined Royal Resorts in 2003 and worked hard over the years to become one of the leading sales executives. At the time of his passing he was an Assistant Manager at Grand Residences. A gentle soul, Tyrone will be remembered for his intelligence, kindness and compassion. Everyone loved and respected him and he will be greatly missed.


Some of Tyrone’s workmates added their own tributes:


Words cannot express how sorry we are for the loss of Tyrone. God must have needed another angel.

Tyrone was loved and respected by all his coworkers and all the owners at Grand Residences. He has left us too soon. Tyrone will be greatly missed, may he rest in peace.

Catherine Duda


Tyrone, thank you for your friendship, your charisma, generosity, intelligence and joy. Rest in peace. I am going to miss you.

Claudia Ramirez


For me he wasn’t just a great man but a mighty heart, he was my friend. May he rest in peace.

Marcela Azcorra Trejo


Because when I needed you, you were there, you listened to me, you advised me, you protected me, you shared, you encouraged me, you believed in me, you accepted me, you fulfilled me, we had fun together, always wise and always generous, you went ahead in everything and again went ahead. Wait for me there in Valhalla so we can have some Guinness together and cry with laughter turning to see all the stupid things we did here… you will always be my soul brother.

Alejandro “Patrick” García


Tyrone was a friend before anything else; I had the fortune to work with him for many years, I have known him since he started working at Royal Resorts, always with the best attitude and a great personality, we shared many great moments and he will live forever in my memory. We lost an incredible person and for sure we are all going to miss him.

Gerardo Flores


Tye, you were and will always be a part of the Royal Resorts family; you will always be in my heart.

Rosalía Cantú


Ty, you won’t be able to read this but fortunately it is something I was able to tell you myself.


Thank you for your friendship and your love for my family and me.

You are one of the greatest people that I have ever known, so generous, always ready to help others. 

I can’t remember a single moment when I didn’t have a good time with you (unless it was when we were roomies and your snores kept me awake!) 

Thank you for your unstinting support when I was at my lowest ebb, financially and emotionally. I’m going to miss you so much. I’ll miss all those moments when we laughed so much that we cried, and I know that we will meet again for one more laugh!

Jorge López


Tyrone will be greatly missed. He was not only a great asset to Royal Resorts, but a wonderful friend, human being, son and brother.  He seemed tough on the outside but he had one of the warmest hearts I’ve ever known. Always willing to help, always being positive, and he made everyone around him laugh with the funniest jokes.  We will keep him in our hearts forever.

Paola Shouse


All of us at Royal Resorts will treasure our memories of Tyrone. We are sure that you will want to join us in sending your thoughts and prayers to his family and friends during this difficult time.




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No change in the Club Service Fee for 2021

We have some great news from your home away from home. There will be no change to your annual Club Service Fee for 2021. This applies for Fractional and Points contracts. This decision was made at the Advisory Council meeting at the resort on the basis of a recommendation by Royal Resorts Management and unanimously approved by your Advisory Council representatives.

The Grand Residences Advisory Council meeting report and financial statement will be published in the Owners Area of (owner log in required) in the weeks to come.

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Grand Residences has a New Chef

We are sure that you will want to join us in welcoming our new chef to the Grand Residences team, Hector Rentería. Rafael Borbolla left in September to take up a position as Executive Chef in a large all-inclusive resort and we wish him every success in his future career. Chef Rentería joins us as Executive Chef.

Originally from Michoacán, Chef Rentería has Bachelor’s degrees in Gastronomic Management and Food & Beverages from Universidad de Norteamérica and the Instituto Culinario de México, respectively.

He has worked for luxury hotels in Mexico, Doha and United States and was the chef heading up teams for the opening of restaurants in new resorts in Dominican Republic, Montenegro and Serbia. He moved to the Mexican Caribbean in 2015 and has been an Executive Chef since 2018.

We are sure that you will love Chef Hector’s cuisine and creativity and will enjoy meeting him in the weekly cooking classes. Stay posted for an interview with Chef Rentería in the December edition of this newsletter.

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Enjoy Even More Great Dining with the All-in Grand package

If you opt for the All-in Grand package on your Grand Residences vacation in order to enjoy all-inclusive gourmet dining then you’ll love the new, expanded version of the package with more dining choices. In addition to meals and drinks at El Faro Grill, Flor de Canela and Heaven Beach Bar, Room Service and more at Grand Residences, you can now dine at Captain’s Cove, El Conquistador, Hacienda Sisal and restaurants at The Royal Cancun, The Royal Sands and The Royal Haciendas.

If you are in the mood for Italian food, La Trattoria at The Royal Cancun fits the bill and Captain’s Cove is an all-time favorite for fresh seafood and sunset Happy Hour. Book a table for dinner at Los Murales and sample the new menu or try Kinoko, the Asian restaurant, which opened this summer at The Royal Haciendas.

The All-in Grand package now includes:

In Cancun
• Captain’s Cove
• El Conquistador, The Royal Islander
• Hacienda Sisal
• La Trattoria, The Royal Cancun
• La Palapa, The Royal Cancun
• La Veranda, Char Hut, Sand Dollar and Sidelines Bar at The Royal Sands

Riviera Maya
The Royal Haciendas
• Los Murales
• Kinoko
• La Palapa del Sol
• Sol Grill & Luna Grill
• La Rotonda Bar

The All-in Grand dining package is optional for Grand Residences owners and members. For more information and rates contact your Concierge. Reservations are required for El Conquistador, Captain’s Cove, Hacienda Sisal, La Trattoria, Los Murales and Kinoko.

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Seasonal Treats in Store

Will you be joining us at Grand Residences for Thanksgiving, Christmas or New Year? There are tempting festive menus in store for you as always, starting off with the traditional Thanksgiving dinner. This year the chef has created a set menu featuring roast turkey and all the trimmings or tender prime rib, Autumn salad, sweet corn soup and a dessert bursting with rich fall flavors. Delicious dishes for an evening with family and friends as we give thanks for the important things in our lives.

For those owners and members who will be joining us for Christmas, the Noche Buena or Christmas Eve dinner menu also includes a selection of exquisite dishes. Warm turkey salad and raviolis filled with veal, duck, nuts and dried fruit are followed by Beef Tournedos Rossini or Biscayan-style sea bass and a sumptuous fruits of the forest mousse with ruby red chocolate.

New Year’s Eve dinner is foie gras with grilled peaches and spiced Brioche followed by a celebration of seafood with an Asian-Caribbean fusion salad of scallops, sea bass, caviar and coconut. Main courses are fresh lobster or a short rib bourguignon and lobster Thermidor medley. A heavenly hazelnut praline cake with chocolate mousse filling and a hint of Baileys is the perfect ending to your meal.

Sit down with the family and enjoy the New Year’s Day Brunch. The menu includes seasonal fruit, smoked salmon, fruits de mer, roast pork, chilaquiles, waffles, nut tart, eclairs and much more.

For more information, prices and reservations, contact your Concierge. A Thanksgiving menu is also available through Room Service if you prefer to dine in your unit.


News for Grand Residences Golfers

If you like to include a round of golf or two in your Grand Residences vacation, check out the latest news about the Royal Golf program. Grand Residences owners, members and guests are entitled to special rates for play at these courses in the Cancún area and the Riviera Maya and there are weekly tournaments too.

Puerto Cancun
Designed by Tom Weiskopf, Cancún’s newest course stretches for 7,241 yards between the bay and Puerto Cancun marina. Holes 15 and 16 overlook the beach and Hole 18 is the most challenging. Marina Town Center mall is nearby.

Iberostar Cancun
Located in the Cancun Hotel Zone, Iberostar Cancun is a 6,734-yard par 72 course between El Rey archaeological site and Nichupte Lagoon. The most challenging hole is the 14th hole par three.

El Camaleón Mayakoba
Designed by Greg Norman, this 7,024-yard par 72 Riviera Maya course has a jungle and mangrove setting with cenotes, canals, rock outcrops and beach views. It hosts the annual Mayakoba Golf Classic PGA Tournament; in 2020 the dates are November 30 to December 6 and it will be played without course spectators.

Gran Coyote
Designed by Nick Price, Gran Coyote (formerly Grand Coral) is located behind The Royal Haciendas in CoraSol, Riviera Maya. This 7,050-yard course has challenging bunkers and water features. Hole 7 is the most difficult one to play.

Iberostar Playa Paraíso
Designed by P.B. Dye, this Riviera Maya 6,800-yard par 72 championship course has features including a river of rocks and a replica of Chichén Itzá’s famous El Castillo pyramid. The 18th hole par 5 is the most challenging.

Tournament Days
We hope that you will join us for the weekly tournaments at these courses: Monday at Gran Coyote; Wednesday at Iberostar Playa Paraíso, Thursday at Iberostar Cancun; Friday at Puerto Cancun (at least 12 players) and Sunday after 12 p.m. at El Camaleón (at least eight players).

Booking Tee Times
Your Concierge will help you to book tee times (reservations one day before), ask for information about transportation to the courses.

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Discover the Natural Riches of Puerto Morelos

With the Mesoamerican Reef offshore, white beaches stretching for miles and a jungle and wetland reserve on your doorstep, Grand Residences is in the perfect spot for reconnecting with nature in the Puerto Morelos area. The Ruta de los Cenotes is home to deer, spider monkeys and a wealth of bird species and as you enjoy a refreshing dip in a limestone sinkhole, explore jungle trails or fly through the trees on a zip line, you’ll see iridescent blue morph butterflies, orchids and much more.

Beach Walks
Start your day in paradise with a stroll along the beach at dawn. Watch pelicans, gulls and terns diving into the sea in search of fish and frigate birds on high ready to swoop down and steal their catch. Busy along the shoreline foraging for food are smaller birds such as turnstones, sandpipers and plovers known collectively in Spanish as playeritos. And as it is still turtle season, you may see the tiny tracks of baby turtles in the sand heading towards the waves.

Puerto Morelos Reef
Dive right in and marvel at the reef that you can see just offshore. Part of the Mesoamerican Reef, the world’s second longest, Puerto Morelos Reef is rich in marine life, ranging from colorful fish dwelling in the coral gardens to sea turtles and eagle rays.

Puerto Morelos Botanical Garden
Did you know that Puerto Morelos’ Yaaxche-Alfredo Barrera Marin Botanical Garden is the second largest botanical garden in Mexico? Not only that, in addition to showcasing the trees and plants native to the Yucatán Peninsula, it is a nature reserve protecting 65 hectares of jungle and marshland rich in wildlife.

Although the entrance to the botanical garden is next to busy Highway 307, birdsong and the sigh of the breeze in the trees soon replace the distant hum of traffic. As you walk along paths through the forest you may spot orange and yellow orioles, great kiskadees, green jays and woodpeckers. The park is also home to families of spider monkeys, grey fox, coatimundis or tejon and the shy agouti, a rodent the size of a terrier.

Follow the trail to the herb garden where you’ll see familiar plants such as basil, rue, chamomile and spearmint growing with native species traditionally used by the Maya as remedies for ailments ranging from the common cold or fever to stomach bugs and arthritis.

In a jungle clearing there is a rustic exhibition about chicle, the original natural ingredient for chewing gum that is actually the milky white sap or resin from the chicozapote, a native forest tree found throughout southeast Mexico. You can identify chicozapote trees in the park and along jungle trails on the Ruta de los Cenotes by the crisscross scars on their bark, a sign that they were once tapped by chicleros, bands of chicle harvesters.

The Botanical Garden is open from 8 a.m. to 4 p.m., Monday to Friday and from 8 a.m. to 2 p.m. on Saturday. Take eco-friendly bug spray with you.

Exploring the Ruta de Los Cenotes
The jungle bordering the Ruta de los Cenotes is even richer in wildlife and opportunities for adventure. Take the road to the west of Highway 307 to the village of Central Vallarta and the small town of Leona Vicario. Along the route you’ll see many wooden signs marking the turn off for cenotes deep in the forest. Formed over millions of years by the erosion of the limestone, these natural wells or sinkholes have crystal-clear waters that look turquoise or emerald, depending on the light, stalactites and stalagmites. Some are open and others are hidden in caves. They include Cenote Las Mojarras, Zapote, Siete Bocas, Boca de Puma, La Noria, Kin-Ha and Verde Lucero and many of them have zip lines and nature trails in the vicinity of the cenote.

The Xenotes Oasis Maya trip offered by Experiencias Xcaret gives you the chance to explore four very different cenotes in one day and includes swimming, snorkeling, zip lining and time for kayaking.

For a day of jungle adventures, Selvatica Park also fits the bill. Fly through the jungle canopy on a series of thrilling zip line circuits, then swim in a cenote. ATV jungle tours are also available.

Bird watching
If you are interested in wildlife, how about an early morning Puerto Morelos birding trip? Accompanied by a knowledgeable local guide you’ll walk along jungle trails alive with the sounds of birdsong. Woodpeckers, hawks, flocks of parrots and Yucatan jays, trogons and keel-billed toucans make an appearance. You’ll hear the distinctive call of the pygmy owl and the raucous rattle-like sound of the chachalaca, a bird the size of a large hen.

Look out for the flashes of color that are the tanagers, orioles, hummingbirds and the Yucatán’s own bird of paradise, the turquoise-browed motmot, which nests in the walls of cenotes.

The forest is also home to spider monkeys, brocket and white tail deer, peccary, margay, ocelot, puma and the elusive jaguar that park wardens occasionally see at night drinking water from cenotes.

Ask your Concierge to help you arrange nature tours and jungle adventures in the Puerto Morelos area.

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Meet Puerto’s Bird Man: Luis Ku

One man knows the forest trails of the Ruta de los Cenotes like the back of his hand and that is Luis Ku, a famous birding guide who lives in Puerto Morelos.

Originally from Temax, a small village in Yucatán, Luis explains that his love of nature dates back to his youth. “Our village was surrounded by ranches and forest and there were many species of birds.” He explains, “I was always interested in nature and the wild creatures and plants I saw around me. I would go looking for them, right up until I went away to university in Merida.”

Luis studied Administration and then moved to Cancun in search of work. He spent 17 years managing the Puerto Morelos Botanical Garden and it was there that he rediscovered his love for nature, learning more about birdlife. He says, “I noticed that the park was a magnet for ornithologists and I would talk to them, learning about the species they were searching for. They invited me to go birding with them. Little by little, I began to give guided tours on request to the Ruta de Los Cenotes, Rio Lagartos, Sian Ka’an and further afield. Eventually, I had so many birdwatcher clients that it became impossible to keep both jobs so I left the Botanical Garden.”

Mexico is one of the world’s biodiversity hotspots and more than half the country’s 1,080 bird species are found right here in the Yucatán Peninsula (550). They include tropical birds such as the keel-billed toucan and temperate species from cooler climates and there are many endemic species, found nowhere else on the planet. Such riches give it great, hitherto untapped, potential as a birding destination for the world’s 80 million birdwatchers. Luis explains that there are a number of great birding zones within easy travel distances of Cancun, including the Ruta de los Cenotes, Coba, Cozumel, Sian Ka’an and Rio Lagartos Biosphere Reserves. Further afield, the archaeological sites of Kohunlich in southern Quintana Roo and Calakmul in Campeche are also worth a visit, along with reserves in the states of Chiapas and Oaxaca.

Luis says, “The Ruta de los Cenotes offers three to five days of fantastic birdwatching, visiting different cenotes such as Boca del Puma, Siete Bocas, La Noria and Kin-Ha and exploring trails through the jungle. Between 250 and 300 bird species have been registered in the area and they are most active early in the morning. Birders can catch a glimpse of keel-billed toucans and collared aracaris, chachalacas, several varieties of trogon, turquoise-browed motmots, flycatchers, colorful tanagers and hummingbirds. He says, “The motmot nests near cenotes, there are pygmy and black and white owls and I know one ramón or breadnut tree that attracts up to 12 toucans to feed at dawn.”

A visit to Sian Ka’an Reserve offers the chance to see jungle dwelling birds such as wood creepers, trogons, black-faced ant thrush and tinamou and wetland species such as herons, jacana and wood storks.

While the incredible sight of thousands of flamingos at Rio Lagartos is the highlight of a visit, Luis explains that bird watching begins along the route through Quintana Roo and Yucatan to the reserve with sightings of hawks such as peregrine and laughing falcons, short-tailed hawk and American kestrel. “It’s an open area with scattered trees, perfect territory for birds of prey.” He adds, “The wetlands of Rio Lagartos are also a haven for endemics such as the Mexican sheartail hummingbird and the Yucatan wren and it is a major area for migratory birds escaping the winter chill of the US and Canada. Migrations actually start in July and August for some species and reach their peak in September and October and the birds leave in March and April. Migratory species include white pelicans, ducks, waders, birds of prey and songbirds.”

Coba and Punta Laguna attract birdwatchers eager for a sighting of the spotted rail and ruddy crake that live in the reed beds surrounding the lagoons and nocturnal birds such as the endemic Yucatan poorwill and the Yucatan nightjar.

Cozumel has its own endemic Cozumel wren and warbler and a shimmering green hummingbird called the Cozumel Emerald.

When asked about his most memorable experience, Luis says, “There have been many, for example in the jungles of the south you see tropical birds such as the endemic ocellated turkey, great curassow, crested caracara, ornate hawk eagle and the largest of them all, the king vulture, but smaller birds such as the white-collared and red capped manakins are also spectacular.

He says, “The thrill of birding in the Yucatan is walking the trails, visiting reserves and seeing a variety of birds every day. It isn’t like Costa Rica where bird watchers are very often confined to a hide waiting for an individual species to appear.”

So the next time you visit the Ruta de los Cenotes keep a lookout for birds and you may even spot Luis Ku with his camera. You can also see his beautiful photos of Yucatan’s birds on Facebook.

Your Concierge can help you arrange unforgettable day trips in the Mexican Caribbean and Yucatan.


Back on the Maya Trail

After months of closure due to the COVID-19 pandemic, archaeological sites in Quintana Roo and Yucatán are open.

The first sites to open in Quintana Roo in mid-September were Tulum, Coba, Muyil and San Gervasio. Sites in southern Quintana Roo including Kohunlich, Dzibanche, Oxtankah and Chacchoben opened in October. In the Yucatan, Chichen Itza, Ek Balam, Uxmal, Dzibilchaltun, Mayapan and Kinich Kakmo in Izamal are all now admitting visitors.

New guidelines are in place for visiting the sites, for example masks are mandatory, social distancing is respected and there are limits on the number of visitors admitted per day, at Chichen Itza it is 3,000 and groups are limited to a maximum of 10 people. The evening shows at Chichen Itza and Uxmal are suspended until further notice.

With their ancient grandeur, air of mystery and jungle settings rich in nature, the Yucatan’s archaeological sites invite a moment of reflection. Breathe in the fresh air, close your eyes, listen to the sounds of nature and soak up the energy.

For more information on trips to the area’s archaeological sites contact your Concierge.

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Cocktail Time

Unwind with a Caribbean cocktail to get you in the mood for your next Grand Residences visit. Here’s a drink to ask for poolside or at Heaven Beach Bar.

Mango Tango
¾ oz white rum
½ oz grenadine
2oz fresh strawberries
3oz ice
¾ oz white rum
½oz sugar syrup
2oz tinned mango
3oz ice

Blend the rum, grenadine and strawberries with ice and then the rum, mango and sugar syrup separately and then pour them into a glass in turns to achieve the swirl effect.

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Grand Recipes

This month we are sharing a traditional recipe from the Yucatecan kitchen, a classic dish that you must try on vacation and that is served at lunchtime in El Faro Grill. Sopa de Lima is a light chicken and vegetable broth that is perfumed with lima, a variety of aromatic sweet lime used in the area.

This recipe makes a large amount of soup so you may need to reduce quantities proportionally.

10 oz. sliced green pepper
7 ½ oz. of sliced red pepper
7 oz. sliced onion
9 ½ oz. sliced celery
5 ½ oz. of lima
7 oz. chopped tomato
3 bay leaves
1 tsp. salt & pepper
2 oz. chicken stock powder
½ oz. chopped garlic
2 oz. mixed vegetable oil (20-80)
7 1/2 oz. chopped carrot
1 gallon chicken stock

Heat 2 oz of cooking oil, add onion and garlic and fry lightly, stirring from time to time to prevent burning. Add carrot, celery, tomato and bay leaves. Pour in chicken broth, lima juice and slices. Season to taste with chicken stock powder, salt and pepper. Finally, add the sliced green and red pepper and bring to the boil and then simmer.
 Add cooked, shredded chicken breast and crispy fried tortilla strips before serving.

Fresh limas are available in markets and supermarkets in the Mexican Caribbean and the Yucatan and are sometimes stocked by Latin American grocery stores in the United States.

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The Travel Gallery

Some of you still cannot be with us right now but we can bring the beauty of the Mexican Caribbean and the Yucatan to you. Here’s our monthly gallery showcasing some of the region’s many natural and historical attractions. How many have you visited? Which ones would you like to explore on future visits to Grand Residences?

A track through the jungle and a palm grove leads to the pristine crescent-shaped beach of Xcacel, a hidden secret. Designated a protected area and turtle sanctuary by the Quintana Roo government, Xcacel-Xcacelito is one of the world’s most important nesting areas for the green turtle.

Aktun Chen
The Aktun Chen cave system lies in the jungle just south of Akumal. There are spotlights in the galleries to show the turquoise waters of cenotes and the delicate beauty of the stalactites, stalagmites and flowstones sculpted by water and calcite over millions of years.

The gateway to the Gran Costa Maya in southern Quintana Roo, Mahahual is a traditional Mexican Caribbean fishing community that is also a cruise ship port of call. Relax on palm-lined beaches, go snorkeling and if you are a diver book a trip to Banco Chinchorro, a spectacular atoll rich in marine life.

An easy one-and-a-half hour drive from Cancun, the colonial town of Valladolid is the perfect spot to spend the day learning about the history and traditions of the Yucatan. Stroll through the center visiting colonial churches and admiring restored casonas or houses. Shop for crafts and sample the local cuisine, visit cenotes, museums and even a distillery making a tequila-like liquor from agave azul.

Your Concierge can help you arrange trips to all these places.

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Beach Reads

Here are some of the books we are reading right now if you are looking for something for the beach. Why not write to us and let us know what’s on your bookshelf or Kindle right now?

The Salt Path
Raynor Winn
Ray and her husband Moth met as teenagers and fell in love. They raised two children and renovated a rundown farmhouse in mid-Wales. They were living their dream when disaster struck. An investment opportunity with a friend went sour and they were sucked up in the ensuing court case, eventually losing their house. Worse news followed when Moth was diagnosed with an incurable disease.

With no jobs and faced with the prospect of homelessness, and mortality, they decided to put their beloved house behind them and walk the coast path from Somerset to the tip of Cornwall in southwest England. The Salt Path is the story of their adventures.

Funny, sad, moving and packed with evocative descriptions of dramatic cliffs and bays, the characters they meet on the way and the challenges of the ever-changing British weather, this is a story of hope. Walking seemed to help Moth and he grew stronger, even though the couple were wild camping and exposed to the elements.

Wherever you are, when you put this book down it makes you want to put on your walking boots and head for the trail.

Ray Winn has just had her second book published. The Wild Silence continues her story with Moth.

If you run out of books remember that you have a neighborhood bookstore right on the main square in Puerto Morelos. Alma Libre stocks new and secondhand books and is open daily from 10 a.m. to 3 p.m.

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Stay Connected with Grand Residences

Check the Grand Residences and Royal Resorts Facebook pages for photos and updates from your home away from home, recipes, wellness tips, activity and tour ideas in the Mexican Caribbean and much more.

Watch your friends from the Activities team and Kids Club give keep fit, dance and craft classes via Facebook Live. If you miss them don’t worry, you can watch the videos later.

Check the Grand Residences Instagram page for more pictures from paradise.

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Beware of suspicious offers from online companies

It is Royal Resorts policy to alert members of scams attempted by companies or individuals operating online. Several members have reported being contacted by a company called 118 International Realty.

Other members have reported emails and dubious phone calls from a company called Commodity Consultants International Ltd.; one of the representatives they have mentioned is a woman called Amira B. Williams.

A company called Blue Marlin Realty or Blue Marlin Realtors operating out of Chicago has also contacted some members. The name of the Qingjan Realty Group Pte Ltd and of a broker called Victor Santiago also appears in the documents that the member received.

Another member recently reported a phone call she received from a woman identifying herself as a federal prosecutor in Mexico City. This person claimed to be investigating a case against Royal Resorts but her questions were suspicious and alerted the member to a possible scam. We recommend that you watch out for calls of this nature. An official federal prosecutor would not carry out an investigation in such a manner.

In June, several members reported receiving unsolicited calls and emails about title changes from an individual called Marco Deleon operating out of Las Vegas and a company called Administración Hotelera Corporativa Columbus SA de CA. This individual claimed to represent CIT but is not associated with Royal Resorts, CIT or Interval Servicing in any way.

Other members also contacted us about calls from a marketing company agent operating out of Cancun who offered them special stay rates at The Royal Sands and The Royal Caribbean. This is not a Royal Resorts promotion and neither the company nor its agent has any business relationship with us. The fact that this individual mentioned The Royal Caribbean, which is closed and currently under renovation, should be a warning sign not to proceed.

In summary, Members have reported suspicious calls and emails from all of these companies:

• Commodity Consultants International Ltd.
• 118 International Realty
• Blue Marlin Realty or Blue Marlin Realtors
• Administración Hotelera Corporativa Columbus SA de CV
• Network Realty
• Network Real Estate
• Atlantic Realty
• New York Escrow Services
• Black Diamond
• Realty Alliance
• The Brokerage Group
• 123propertyserviceslic
• Realty Consultants
• Safran Group
• Zicasso

Atlantic Realty and Realty Alliance operate out of Boston. The Brokerage Group, Network Real Estate, Black Diamond Group and New York Escrow Services have New York addresses. Zicasso is a Mexican firm supposedly with a parent company in Mountain View, California.

Royal Resorts has no business relationship with any of the aforementioned companies or their representatives. The Legal department has contacted them with a cease and desist notice.

We recommend that you do not engage with these companies or their representatives. Do not submit the membership information requested, and above all, never send money if they mention a processing fee.

When such companies contact you via email or phone to offer unsolicited broker, resale, title change, exchange or rental services and ask for cash in advance to cover “administrative fees”, “processing fees,” “commissions”, “guarantees” or “deposits” it is generally a good indication that they may not be genuine and if you pay it is very possible that you will not hear from them again.

Protecting your personal information
Royal Resorts has a rigorous privacy policy and is in full compliance with privacy laws. Our members’ personal information is confidential and we do everything possible to protect it. We do not sell and have never sold personal information to third parties.

Always follow these steps if you receive a suspicious email or phone call:
• Check the source of the email if the company or individual claims to be associated with Royal Resorts. All Royal Resorts communications are sent from an official email address, if this is not the case, then the email is not from Royal Resorts.
• Disregard the email or phone call if money is requested in advance for resale or other timeshare-related services.
• Do not supply personal data or the contact details of friends if referrals are requested.
• Do an online background check on the company to see if it is legitimate.
• Ask Royal Resorts if you are in any doubt, we are here to help you.
• Above all, do not send any money.
• If you receive an unsolicited call about title changes, contact Royal Resorts or Interval Servicing. Title changes must always be handled through Interval Servicing, your membership services company.

Cyber crime is on the rise and hackers and scammers appear to be more active than ever during the global pandemic. Take care when using the Internet. We recommend that you avoid disclosing your personal information on forums, blogs and other open media venues and participation in online referral schemes that ask you to send the names and details of friends. When you provide your contact information to others in order to rent, sell or lend your unit please ensure that it will be protected.


El Faro Grill is in the Wine Spectator World’s Best Restaurants 2020

Grand Residences has received Wine Spectator magazine’s 2020 Award of Excellence for El Faro Grill for the fourth year running.

The El Faro Grill wine list features 150 wines and according to the magazine listing on its particular strengths are Mexican and French wines.

Our congratulations go out to Resort Manager Daniela Trava and Sommelier Javier Moreno.


Discovering the World of Wine: Meet your Sommelier

Do you have a question about wine or would you like a recommendation for a particular dish? Javier Moreno, the Grand Residences Sommelier is your guide as you explore the world of wine.

Originally from Mexico City, Javier moved to Cancun four years ago and joined Grand Residences as the Sommelier. He explains how he fell in love with the world of wine. “I was studying Tourism for my Baccalaureate and was invited to visit Hacienda San Lorenzo in Parras, Coahuila. This is the home of Casa Madero, Mexico’s oldest vineyard, founded in 1597. Quite simply, I was fascinated with every aspect of wine making, from the cultivation of the vines and their harvest to the production process and the cellars full of huge oak barrels. I knew immediately that I wanted to learn more and I enrolled in a one-year Sommelier diploma course at Centro Culinario Ambrosia in Mexico City. After 10 years working as a Sommelier, there is always something new to learn and I know I will never stop! In fact, I am studying the second level of four as a certified Sommelier in the Court of Master Sommelier Americas. This international body sets the global standard for excellence in beverage service in the hospitality industry.”

Sommeliers learn about geography, geology, grape varieties, history, the winemaking process, blends, wine tasting and pairing. Each country has its own distinctive grapes, cultivation, production techniques and wine regions. The study of wines lasts a lifetime, it is a passion and an art and one in which Javier is a master.

Each winemaking region or district, even a particular vineyard, has its own terroir, a term that encompasses the climate, humidity, hours of sunshine, wind direction and strength, the land, soil, ecosystems and even the plants that grow around the vineyard and give a wine its distinctive personality and notes. For example, some wines have citrus notes and this may be because there are orange groves near the vineyard, others have a hint of fig, cherry or plum or the scent of rosemary and other herbs.

Javier says, “At Grand Residences we have 150 wines in our cellar and we pride ourselves on the fact that we serve the finest wines, carefully selected to include a balance of well-known vineyards and smaller winemakers. Our commitment to quality has received industry recognition; we have been Wine Spectator award winners four years in a row.

When I look for new wines to add to our wine list I ensure that balance is maintained between the different countries and the wine regions that we showcase, “ Javier explains. “I decide which grape variety I want to include. I look for quality, value for money, talk to suppliers to see which wines they have in stock and then arrange a tasting, paying special attention to pairings with dishes on the menus. It is a complex process.”

Perfect pairings

We asked Javier for some of his recommendations to order or serve with different dishes and this is what he had to say:

“Paco & Lola is a Spanish wine from the Rias Baixas region that is the perfect pairing for seafood. Made from Albariño grapes, it is very citrusy and floral.”

“I would go for an Italian red for the acidity, a Sangiovese Rosso di Montalcino Castello Banfi.”

“I recommend a Mexican wine from Bodega de Los Cedros in Coahuila, it is a blend of Cabernet Sauvignon, Merlot and Shiraz, which gives it lots of body and an intense flavor.”

“I have several recommendations here. You could go with a Pinot Noir like Avant-Garde Domaine Carneros, which is light and very fruity or choose a white wine. The J. Lohr Paso Robles Chardonnay aged in oak barrels is a good option; it is drier and has buttery notes.”

“This depends on the type of cheeses you are serving: creamy and mild or mature cheeses with a stronger flavor. Jackson Triggs Ice Wine from Canada is a sweet wine that goes well with cheese or you could opt for a light white wine or a red. Another Mexican wine called Megacero, a Cabernet Sauvignon and Merlot blend from Bodega Encinillas in Chihuahua, is good with mature cheeses and for mild cheeses try the Kendall Jackson Merlot from California.”

“The perfect pairing for the chocolate sponge we serve in El Faro Grill is a port called Royal Oporto 10 years, but obviously it depends on the dessert. Crème brûlee goes well with a Gewürztraminer.”

On the subject of new wines that he likes, there’s one Mexican wine that immediately springs to his mind. “Laberinto from San Luis Potosi,” he replies. “It is a Cabernet Sauvignon, Merlot and Tempranillo blend and is very reasonably priced. I also like French wines from the Bordeaux region like Château du Val d’Or Grand Cru Classe Saint-Emilion A.O.C., which is a blend of Merlot and Cabernet Franc and excellent quality. Another wine I love is a white wine from Austria called Grüner Veltliner from the Wachau area. It has fragrance of stone fruit such as peaches and of citrus fruit and as it evolves it develops honey notes.


Mexican wines

Although Mexico has the oldest vineyard in the Americas, winemaking in the country was not constant during the Colonial period or after Independence in the 19th century and there were long periods of inactivity. Javier explains that the last 25 years have seen an awakening in the national wine industry and something of a boom.

The most famous winemaking regions are the Valle de Guadalupe near Ensenada in Baja California, Parras, Coahuila and wines are also made in Queretaro, San Luis Potosi, Zacatecas, Aguascalientes and even Michoacan.

“In Mexico there is no wine appellation or denomination of origin as there is in France and Spain, this enables wine makers to innovate, experimenting with blends of grapes and the time periods that the wines are stored in oak barrels. They are not bound by strict rules on the varieties of grapes that can be used in each wine as they are in Europe but it also means that there is no authenticity. You can distinguish wines from regions such as Bordeaux or Rioja but not so in Mexico, except perhaps for the Ensenada wine region where the mineral notes come through due to the proximity to the sea.

“Nevertheless, Mexican wines are now making a name for themselves. Don Leo, a wine from Coahuila recently won a global award as the best Cabernet Sauvignon for its 2013 vintage. Some small independent vineyards are producing small amounts of very good wines and are winning prizes. Three of my recommendations are Apogeo Cava Maciel, a Nebbiolo from Ensenada; the Bodega de Los Cedros rosé, which is a blend of Malbec and Shiraz grapes, and the Legat Viña de Frannes Sauvignon Blanc from the Valle de Guadalupe.”

Old World wines versus New World wines

Javier explains that wines from France, Spain and Italy have more earthy notes, with hints of leather, wood, smoke, spices and minerals such as graphite. In contrast, New World wines are fruitier, with a stronger taste of alcohol and more fragrance. The flavors and scent of fruit such as cherries and plums in red wines, are concentrated almost like jam, and citrus fruit notes in the case of white wines really come through.

And when it comes to grapes grown by different wine producing nations or regions, Javier gives us a quick tour:

“The three most famous wine regions in France are Bordeaux where the wines are made with Cabernet Sauvignon, Merlot, Cabernet Franc, Petit Verdot and Malbec grapes; Burgundy, which is characterized by white wines made with the Chardonnay grape and reds made with Pinot Noir; and the sparkling wines of Champagne made with Pinot Noir, Pinot Menieur and Chardonnay grapes.

“The country produces incredible wines with Nebbiolo (Barolo DOCG) and Sangiovese (Chianti DOCG) grapes.

“The emblematic Tempranillo grape is grown widely in the Ribera del Duero (D.O) and Rioja (D.O.Ca) regions and the country’s Cava sparkling wines are famous.

“The Carmenere grape predominates in the wine producing valleys of Chile.

“The country produces excellent Malbec grapes in Mendoza, its famous wine region.

United States
“The highlights are Napa Valley Cabernet Sauvignons and Sonoma Pinot Noirs.

“In Baja California, Ensenada wine country, centered around the Valle de Guadalupe, Nebbiolo, Cabernet Sauvignon, Merlot, Tempranillo red grapes and Chardonnay, Sauvignon Blanc and Chenin Blanc white grapes are grown. In central Mexico, vineyards in Queretaro specialize in Freixenet sparkling wines.

“The Shiraz grape suits the Australian climate and soils perfectly, for example in Barossa Valley.

New Zealand
“I recommend the crisp fresh flavors of Sauvignon Blancs from Marlborough and the central Otago region produces great Pinot Noir wines.

South Africa
“The Stellenbosch wine region produces good red wines made with Pinotage grapes.”

Javier sometimes organizes wine and tequila tastings at Grand Residences and is always ready to answer guests’ questions about a particular wine or winemaking in general. He recommends Pinot Noir as a good starter for someone who has never tried wine before.

“When I recommend wine pairings I begin by asking what the diner has ordered for dinner. The idea is that they enjoy a new experience, a wine that is easy on the palate, enjoyable, and with flavors and notes that they have not experienced before.” Javier explains, “If they are ordering seafood I recommend a white or sparkling wine and red wines to accompany meat dishes.

“My message to our owners, members and guests is to try wines made in Mexico and support this growing industry. Wine is much more than a drink made with fermented grape juice; it is about lifestyle and culture too. I hope that during their stay at our beautiful resort they will take time out to discover our wine list, including our exclusive selection of Mexican wines.” And because we are in September and celebrating all things Mexican, we asked Javier for some wine pairings for two classic dishes at Flor de Canela:

Chiles en Nogada
“Serve with a white wine or rosé. Casa Grande Chardonnay complements the creamy sauce and a rosé brings out the flavor of the pomegranate garnish.”

“Amado IV de Viñas de Garza is a blend of Cabernet Sauvignon, Merlot, Tempranillo and Zinfandel from the Valle de Guadalupe with spicy notes of chocolate and caramel that enrich the complex flavors of mole.”

To toast Mexico, you’ll need a glass of tequila and Javier recommends Clase Azul Reposado.

Ask your Concierge for information about arranging a Wine or Tequila tasting with Javier.


Chiles en Nogada, a Delicious Mexican Masterpiece

Celebrate Mexican Independence at Grand Residences this month by trying a signature dish always served during the festivities, Chiles en Nogada (Chilies in Walnut Sauce). We will be cooking them up at Flor de Canela, along with many other tempting Mexican dishes.

The time-honored recipe for Chiles en Nogada features poblano chilies with a sweet-savory filling topped with a creamy walnut sauce and sprinkled with pomegranate seeds and parsley, the colors of the Mexican flag, red, white and green.

A patriotic culinary creation

A sophisticated dish that is a celebration of Mexican bounty, there is a fascinating story behind Chiles en Nogada. History tells that in 1821, General Agustín de Iturbide visited the city of Puebla after signing the Treaty of Córdoba, the agreement that gave Mexico its Independence from Spain. He decided to celebrate his saint’s day in the city: August 28, the day of St Augustine, and the city’s elders held a banquet in his honor. The nuns of Santa Monica Convent were so caught up in the patriotic fervor of his visit that they decided to create a special dish to commemorate his visit and the birth of a nation, using the colors of the new flag: red, white and green.

They prepared Poblano chilies with a filling of ground pork and beef mixed with raisins, citron, peach and apple, spices, garlic and onion. A creamy white sauce made from ground walnuts, almonds and sherry was poured over the chilies. Pomegranate seeds and chopped cilantro and parsley completed the color sequence.

To this day, the inhabitants of Puebla pride themselves on this patriotic dish and every August chefs compete in a contest to prepare the best Chiles en Nogada.

Recipes for Chiles en Nogada vary from family to family, some cooks put pears and apple in the stuffing or use citron peel, pineapple, prunes or banana. Some swear by nutmeg, pine nuts and add a dash of rum, while others scorn the use of cream or cheese in the sauce, relying on nuts to create the creamy consistency. The staples, however, are pomegranates and walnuts and these are only in season during late August and September, coinciding with Independence month. And whatever the interpretation, the results are always delicious.

Here’s our chef’s recipe for this classic dish if you would like to make it yourself.

Chiles en Nogada

For the stuffing

  • 100g lard
  • 350g onion
  • 4g fresh garlic
  • 300g ground beef
  • 300g ground pork
  • 4g salt
  • 2g freshly ground black pepper
  • 600g tomato
  • 1g ground cinnamon
  • 1g ground nutmeg
  • 1g ground cumin
  • 1g ground cloves
  • 1 pear
  • 1 peach
  • 1 plantain
  • 30g shelled almonds
  • 30g pine nuts
  • 8 Poblano chilies
  • 30g raisins

For the Nogada sauce

  • 50g goat cheese
  • 60g walnuts
  • 10g sugar
  • 500ml sour cream
  • 750ml milk
  • 100g sherry
  • 2g salt

The seeds from a pomegranate
1g chopped parsley

Sauté the poblano chilis to soften them, clean them and remove the seeds
Dice the onion, tomato (deseeded), pear, peach and plantain and finely chop the garlic, almonds and parsley.
Extract the pomegranate seeds and set aside.

For the stuffing
Heat the lard and fry the onion, add the garlic and cook for 1 more minute; add the ground beef and pork with salt and pepper, cook for 10 minutes. Add the rest of the ingredients, mix and cook for 5 minutes more. Fill the chilies and set aside.

For the Nogada sauce
Blend the softened goat cheese, walnuts, sugar, cream, milk, sherry and salt.

Place the stuffed chili on a plate, add the sauce and garnish with pomegranate seeds and parsley.



Viva Mexico!

If you are staying with us this September, we hope that you’ll join us to raise your glass in a toast to this beautiful country and its people as they celebrate Independence month. Viva Mexico!

Dine on tasty traditional dishes such as chiles en nogada and mole or order a plate of tacos, sopes and other tasty appetizers with guacamole and salsa. Sip premium tequila, a margarita or try some of the country’s finest wines. And be sure to listen to Mexican melodies!


Cocktail Time

There’s nothing better for a Mexican Independence toast this September than this Blackberry Mezcalita from the Grand Residences bartender. Wherever you are, salud, cheers! We hope to see you very soon.

Blackberry Mezcalita

  • 2oz mezcal
  • 1oz Triple Sec
  • 1oz lime juice
  • 1/2oz natural sweet syrup
  • Blackberries
  • Splash of orange juice
  • Macerate the blackberries in a cocktail shaker, add the other ingredients and serve on the rocks with plenty of ice. Garnish with a sprig of mint and enjoy!




Beach Reads

Here are some of the books we are reading right now if you are looking for something for the beach. Some are recent releases but there are some old favorites too. Why not write to us and let us know what’s on your bookshelf or Kindle right now?

A Suitable Boy

Vikram Seth
The story of university student Lata and her mother Mrs. Rupa Mehra who has made it her mission to find her daughter a “suitable boy” to marry. Needless to say, Lata does not agree with her mother’s views and falls for someone entirely different. This story of four families and a host of other characters is a rich tapestry of Indian life in the years following Independence from British rule and Partition.

A Suitable Boy was recently broadcast as a BBC mini series directed by Mira Nair (Monsoon Wedding) and adapted by Andrew Davis who also produced award-winning series such as War and Peace and Pride and Prejudice).


Anne Enright
From the Booker prize-winning Irish author, the story of Katherine O’Dell, a legendary actress as told by her daughter Norah. Early triumphs in Hollywood and success on the stage in London and Dublin, life was all a performance for Katherine. Norah watched from the wings as her beloved mother acted on and off stage, endured heartbreak and entertained the literati and socialites of the day. She watched her go into decline, endure the disappointments of being passed over for roles and become mired in scandal after a bizarre crime. After Katherine’s death, she discovers the secrets that her mother kept hidden from her adoring public.

If you run out of books remember that you have a neighborhood bookstore right on the main square in Puerto Morelos. Alma Libre stocks new and secondhand books.


A Day of Snorkeling Adventures

Pack your snorkel mask and flippers and get ready for a day exploring the underwater world of the Mexican Caribbean. First stop is the Puerto Morelos Marine Park. Rich in marine life, the Puerto Morelos reef is considered one of the most pristine stretches of the Mesoamerican Reef. One day in the water is never enough so head further south to a trio of fabulous snorkeling spots. Xel-Há, Akumal and Yalkú, all guarantee hours of watery fun and fish sightings for the whole family.


A chain of turquoise inlets, lagoons and crystalline cenotes fed by underground springs and surrounded by emerald green forest and mangroves, Xel-Ha is a huge natural aquarium. More than 90 species of fish of all shapes and sizes from the nearby reefs seek food and shade among the rocks rimming the caleta (inlet).

As soon as you dive in you’ll find yourself in the middle of schools of fish such as sergeant majors that are just as curious about you as you are about them. Diminutive butterfly fish, damselfish, beaugregories and spotted drums hover around rock outcrops, multicolored parrotfish – one of the park’s symbols – nibble at the limestone and algae and angelfish and blue tangs glide regally by. You can even watch southern stingrays in an area near the north bank of the inlet.

Reef balls, which are concrete structures full of holes, have been submerged in different areas of the inlet to provide an additional habitat for fish and are already being colonized by corals and algae. The park also has a project to replenish fish populations in the lagoon and to raise the endangered Queen conch.

Venture further into the forest and swim in the cenotes or sinkholes where you’ll see different species of freshwater fish.

Walk across the floating bridge at the mouth of the inlet for a breathtaking view of the lagoons and the Caribbean. Watch the waves break and larger fish such as groupers, barracudas, red, mutton and yellow tail snappers and horse-eyed jacks as they swim under the bridge.

Spend a day at Xel-Ha with the family. Apart from snorkeling, you can float down the waterways in oversized inner tubes or climb the observation tower and descend on the spiral water slide. Leap into a pool from a cliff, explore caves and learn about Mayan culture, the tradition of bee keeping and local flora and fauna such as the manatee.



With its palm-lined beach, gentle waves, thatched roof palapa bars and restaurants you’d think that this picturesque bay had charms enough but there’s much more below the surface. The offshore reefs are great spots for diving and snorkeling.

Marine life is varied and abundant in Akumal, even in the shallows. Royal grammas, spotted drums and damselfish dart through the corals and parrotfish and eagle rays are frequently observed. The greatest thrill of all, however, is to spot a green or loggerhead turtle grazing on the sea grass. Watch from a distance, do not approach or make a noise and it may swim past you, giving you the chance to see the beautiful markings on its shell. A vacation memory to treasure, no wonder Akumal means “place of the turtles” in the Mayan language.

There’s more great snorkeling to the north in Half Moon Bay or Bahia de la Media Luna where the corals are much closer to the shore. You’ll need reef shoes here because the seabed is rocky.



Located just to the north of Akumal, Yalkú is another turquoise caleta that is a heavenly snorkeling spot.

Follow the coast road north from Akumal past Half Moon Bay to the shores of Yalku. As you explore the cool and crystal-clear waters of the inlet you’ll see a variety of colorful reef fish that come inshore to feed or breed among the mangrove roots and submerged rocks. Sergeant majors and damselfish patrol the shoreline, there are pairs of queen angelfish and lone barracudas guarding their territory. Listen and you can even hear the sounds of parrotfish gnawing at the rock and look carefully and you may see the camouflaged peacock flounder emerge from the sand.

A local cooperative manages Yalku and charges a fee for admission. Life jackets are available and there are restrooms and a little open-air cafe. We recommend an early visit, as it can get quite busy.

Reef Tips

If you decide to go snorkeling, please follow these guidelines and help preserve the reefs for future generations.
• Do not apply sun lotion or any kind of lotion or perfume if you are going snorkeling, wear a t-shirt to protect your skin instead. Sun products and the oils and chemicals in creams and cosmetics damage the coral and pollute the water.
• Do not touch the coral or stir the sand up in the vicinity of the reef. The slightest touch can cause damage that will take the coral centuries to recover from.
• Do not remove shells or other marine creatures from the reef.
• Don’t forget your underwater camera!

Ask the Concierge to help you plan a trip to Xel-Há or Akumal and Yalkú.


Grand Residences Travel Gallery

Some of you still cannot be with us right now but we can bring the beauty of the Mexican Caribbean and the Yucatan to you. Here’s our monthly gallery showcasing some of the region’s many natural and historical attractions. How many have you visited? Which ones would you like to explore on future visits to Grand Residences?


First brought to international attention by Mexican diver René Cardona and French conservationist and filmmaker Jacques Cousteau, the chain of reefs circling Cozumel’s leeward coast offers some of the finest diving in the world. Visibility is as high as 200 feet and the seascapes are breathtaking: towering coral buttresses festooned with sponges and coral gardens teeming with marine life, including 300 species of multicolored fish of all shapes and sizes.



An hour’s drive south of Mérida, Uxmal is one of the loveliest ancient cities in the Maya World. Its architectural wonders include the Magician’s Pyramid, the Nuns’ Quadrangle, which is a gracious courtyard surrounded by four palaces, and the Palace of the Governor.



This archaeological site is the largest of 23 discovered to date in Sian Ka’an Biosphere Reserve. It lies in the jungle close to the lagoon of the same name and was a port in ancient times. More than 1,000 years ago, the Maya dredged and widened a natural canal running through the wetlands between the city and the sea to create a trade route for their canoes.



Located on the west coast of the Yucatán, 92 km from Mérida, Celestún Biosphere Reserve protects 81,482 hectares of tropical forest, wetlands, cenotes and estuaries, not to mention a prehistoric petrified forest and an area of ancient Mayan saltpans.

The reserve is rich in wildlife: over 300 species of bird have been recorded, including thousands of flamingos, the elusive boat-billed heron, pygmy kingfisher, sandwich tern and the osprey.


Keep in Touch with Grand Residences

Check the Grand Residences and Royal Resorts facebook pages this month for videos and posts of Mexican Independence dance, music and other traditional festivities.

Watch your friends from the Activities team and Kids Club give keep fit, dance and craft classes via Facebook Live. If you miss them don’t worry, you can watch the videos later.

Check the Grand Residences Facebook page for pictures from paradise, resort updates, cocktails, recipes, activity ideas, sightseeing recommendations and much more


Tripadvisor Travelers’ Choice 2020 for Grand Residences and Royal Resorts

Grand Residences and Royal Resorts® have received Tripadvisor’s annual Travelers’ Choice awards in three different categories.

Travelers’ Choice – Best of the Best 2020
This award is Tripadvisor’s highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.

• Grand Residences Riviera Cancun
• The Royal Cancun® All Suites Resorts
• The Royal Haciendas® All Suites Resort & Spa

Travelers’ Choice 2020
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

• The Royal Islander® All Suites Resort
• The Royal Sands® Resort & Spa All Inclusive

Popular Cancun restaurants Captain’s Cove and Hacienda Sisal have also received the Tripadvisor Travelers’ Choice 2020 awards.

Travelers’ Choice Top 25 Hotels in Mexico for Families 2020
In the Tripadvisor Travelers’ Choice lists honoring the top hotels in Mexico, Royal Resorts and Grand Residences are among the top 25 hotels category for family vacations.

• The Royal Haciendas No. 6
• The Royal Cancun No. 16
• Grand Residences Riviera Cancun No. 19