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Dining by starlight with someone special

Pamper Mom on her special day with a family dinner on the beach or on the terrace. Order the mouthwatering beach dinner menu with a bottle of bubbly or ask the Sommelier to recommend wines from the award-winning El Faro wine list and be sure to end your meal with a selection of desserts with chocolate and fruit.

As an alternative, you could ask the Chef to prepare a meal of his own inspiration for you to enjoy in your residence.

Additional charges apply for private catering.


TripAdvisor Travelers’ Choice 2019 honors for Grand Residences and Royal Resorts

We are pleased to announce that members of the TripAdvisor travel community have rated Grand Residences and Royal Resorts among the Top Hotels in Mexico again by including them in the TripAdvisor Travelers’ Choice 2019 listings.

For the fifth year running, Grand Residences has picked up several Trip Advisor Travelers’ Choice 2019 accolades given to the best of the best in Mexico.

  • TripAdvisor Travelers’ Choice 2019 Top 25 Hotels in Mexico
    Grand Residences Riviera Cancun is No. 20
  • TripAdvisor Travelers’ Choice 2019 Top 25 Luxury Hotels in Mexico
    Grand Residences Riviera Cancun is No. 15
  • TripAdvisor Travelers’ Choice 2019 Top 25 Hotels in Mexico for Families
    Grand Residences Riviera Cancun is No. 7

Royal Resorts also in the Top 25 Hotels in Mexico for Families

In addition to Grand Residences, The Royal Haciendas and The Royal Cancun are also listed in the TripAdvisor Travelers’ Choice 2019 Top 25 Hotels in Mexico for Families. The Royal Haciendas is rated No. 14 and The Royal Cancun No. 19.

You can help spread the word about Grand Residences and the staff that have made your day extra special by posting a review of your vacation experience on TripAdvisor. Visit www.tripadvisor.com or use the link in the online guest satisfaction survey you receive after your stay. Your feedback is very important to us.


Meet your new Chef

Chef Rafael Borbolla has joined the Grand Residences team as the new Executive Chef.

Originally from Mexico City, Chef Borbolla studied Culinary Arts in the Colegio Superior de Hoteleria y de Turismo Cesar Ritz and at the Instituto de Estudios Superiores de Turismo, both in Mexico City. He also took specialist diploma courses in Mexican and Italian cuisine at the Universidad del Claustro de Sor Juana.

Chef Borbolla trained with the acclaimed French chef Olivier Lombard and collaborated in the opening of Le Cirque restaurant in Polanco before his love of the sea took him to Puerto Vallarta to work for Westin.

After four years, he moved to Los Cabos to join Royal Solaris and 18 months later to Grand Velas Riviera Nayarit, before returning to Baja California Sur and Dreams Los Cabos.

His first job as Executive Chef was at Le Bistro, a gourmet restaurant in Puerto Vallarta and he then returned to Riviera Nayarit as Executive Sous Chef at the Grand Velas Resort where he was responsible for maintaining AAA Five Diamond and The Leading Hotels of the World® quality standards in the resort’s restaurants.

After many years on the Pacific coast, his sights turned to the Mexican Caribbean and he joined Secrets Maroma Beach as Executive Sous Chef before moving to Zoëtry Paraiso de la Bonita & Impression as Executive Chef.

Chef Borbolla also taught gastronomy at the Technological University in Bahia de Banderas, Nayarit and at the Instituto Franco-Mexicano de Artes Culinarias in Puerto Vallarta. He has participated in a number of Food Festivals in Puerto Vallarta and the Riviera Maya, the 2012 World Economic Forum and the Tianguis Turistico Travel Fair co-hosted by Puerto Vallarta and Riviera Nayarit.

He describes the fresh seafood from the Pacific coast of Mexico and European preparation techniques as having a great influence on his cuisine.

We are sure that you will want to join us in welcoming Chef Borbolla to Grand Residences and look forward to sampling his dishes.

We will be catching up with Chef Borbolla in a future edition of this newsletter


New dining option: Caribbean night at Flor de Canela

Your Executive Chef Rafael Borbolla and his team have a new dining treat for you to try on your next Grand Residences vacation: Caribbean Night at Flor de Canela on Friday.

The tempting buffet includes dishes prepared with the exotic fruits and flavors of the islands with a hint of fragrant spices, coconut, plantain and rum.

For starters, help yourself to salad drizzled with tamarind or passion fruit dressing or fresh seafood ceviche with pineapple or mango and tuna, salmon and sea bass tiradito.

Hot dishes range from green banana and coconut soup, pork in dark beer and Cajun beef fillet to jerk chicken, salmon in mango and star anise sauce with sautéed spinach. Side dishes include Madras rice with plantain, pineapple, raisins and almonds, candied sweet potato and fried plantains.

From the show kitchen, try the breaded chicken brochettes, grilled beef and bell pepper brochettes and pastor-style pork brochettes with pineapple and onion. And because we are in the Mexican Caribbean, there are several tasty taco combinations on offer. Choose between fried shrimp, coconut and curry, octopus marinated in ajillo sauce and tuna carnitas or order a tostada piled with grilled shrimp.

Garnishes include Mexican salsas, chipotle, habanero and avocado dressing, diced onion and coriander, jicama, red cabbage and grated carrot.

Sweet temptations include the flavors of coconut, piña colada mousse, chocolate chiboust cream and caramelized bananas in rum, passion fruit fantasy and Caribbean tapioca. And after your meal be sure to order a glass of our finest island rum with coffee.

See you on Fridays at Flor de Canela for Caribbean Night and don’t forget Taco Tuesday! Ask your Concierge for details of all the other theme nights during the week at all our restaurants.


New from Room Service, order prime beef and fish to cook in your villa

We know that many of our owners are budding chefs and love to cook in their gourmet kitchens during their stay. We are excited to tell you about a new option available exclusively for owners. You can now call Room Service to order prime steaks and fresh seafood to cook yourself.

The meat and seafood comes from the same suppliers that we use for the restaurants and is top quality. Owners have a preferential rate and the items available are:

  • Angus Filet mignon 280g/10oz
  • Angus New York 280g/10oz
  • Angus Rib-Eye 280g/10oz
  • Sterling Silver arrachera skirt steak 280g/10oz
  • Shrimp U15 160g (order of 6)
  • Catch of the day
  • Lobster tail 200g/8oz
  • Chicken breast 180g

Call Room Service to place your order.


Protecting the planet, Grand Residences joins Earth Hour

On Saturday March 30 at 8:30 p.m., Grand Residences will be participating in Earth Hour, the global campaign organized by WWF (World Wide Fund for Nature or World Wildlife Fund) to draw attention to the accelerating effects of climate change and biodiversity loss and the urgent need to join forces to protect our planet.

Guests are invited to join in the Earth Hour activities organized during the day. They will include arts and crafts, tree planting and the iguana nature walk to enjoy with your children. Finally at 8:30 p.m., non-essential lights will be turned off around the resort for one hour and we hope that guests will join us by dimming the lights in their suites.

In 2018, 188 countries took part in Earth Hour and the lights on close to 18,000 of the world’s most famous landmarks were dimmed. Millions of people came together to take action, making pledges to protect the environment, whether at home, in the workplace or in their communities.



Meet your neighbors: Alberta Kosik

Originally from Chicago, Alberta Kosik has been a Royal Resorts member since the early 80s and first stayed at The Royal Mayan. She says, “I fell in love with it,” and she purchased her first unit. Memberships followed at The Royal Sands, The Royal Cancun and The Royal Haciendas and she now has a beachfront unit and an ocean-view unit with a plunge pool at Grand Residences where she vacations with her children and grandchildren.

Alberta says, “My favourite words are ‘Welcome Home’. People here really mean it when they say it. All the Royal Resorts are beautifully kept and beautifully clean, I am amazed at the standards, they are impeccable.

She adds, “I usually bring my family and there is something for everyone here. We enjoy the beach and pools; the resort is large enough to walk around, we go out when we want to and the kids enjoy the bike rides into town.

“My Concierge and Cathy Duda first told me about Grand Residences and I bought pre-construction, I couldn’t say no. It is wonderful. I originally purchased a beachfront unit and then I found out that an ocean view unit with a plunge pool and lawn was available so I exchanged some weeks of my beachfront unit and purchased it too. So now I have weeks 12, 13 and 14 in the beachfront unit and weeks 51, 52 and week 1 in the ocean view unit.

“I love the private pool and the little garden. I am a keen gardener and I enjoy watching the gardeners at work around the resort. It is so lush and beautiful here, and the fresh flowers in your bathroom and bedroom are such fine touches.

Alberta admits, “I have to say that I love the Nespresso machine so much that I bought one for home. There are so many memories that you take home with you of relaxation and enjoyment that it puts a smile on your face as you sip your coffee.

“People are wonderful here and so polite,” Alberta adds, “I went on the back of house tour once to see behind the scenes and I saw the laundry where people come in and change into their freshly laundered and ironed uniforms. It is a well oiled machine and people appreciate what you do for them and the staff.”

When asked what she likes best about Grand Residences, Alberta replied, “The fact that once you get here you want for nothing! It is paradise. Everything is taken care of; it is magnificent. We have brought friends down with us and the typical comments they make are: ‘this is the best place we have ever been to. ‘I’m speechless, it is just so beautiful.’

“This year, we have been snorkeling and the grandchildren signed up for the cooking classes. We enjoy the resort restaurants and think that they are wonderful. We love Mexican food so Flor de Canela is our favourite; it is outstanding. We love El Faro Grill for breakfast. Everything is perfection and all so well prepared.

“We love the location and the amenities here, and the beach of course. You keep it so clean. I spend a lot of time at the pools and particularly like the lap pool.

“The staff are the best,” Alberta muses. “They are all quality people at Grand Residences and Royal Resorts as a whole. They are very polite and we’ll sometimes see them off duty in the local supermarket and they’ll say hello. I love Mexico and the Mexicans are very courteous, and that’s something I have noticed back home in Chicago too.

“My favorite spots in Puerto Morelos?” Alberta says, “I love the pier and the way that the fishermen go fishing from there and later unload and clean their catch. They feed the pelicans and gulls that gather to wait for morsels. It is entertaining to watch them.

“I think that once you have stayed at Grand Residences everything else pales in comparison. This truly is a Hotel of the World, right up there with the best of the best. The size of the units, the handcrafted furniture, the drapes, the terrace, everything is so magnificent and so well put together.

“I tell everyone to go to Puerto Morelos and to stay at Grand Residences. I always say that when I die and go to heaven I will be terribly disappointed if it isn’t like Grand Residences!

Alberta had this to say about perceptions of Mexico, “There’s never a moment that I don’t feel safe. We are very well looked after at the resort and we have never seen anything amiss in the area. It is important to remember that bad things can happen anywhere you are in the world.

“My favourite staff? That would be Griselda, my Concierge, and Catherine Duda, both of whom are lovely. Alberta adds, “Rudi, a long-time member of the Royal Resorts sales team, is also a friend and always checks up on us. All the beach staff are phenomenal. They give us fresh towels even after it rains and are on hand during the day to hand out water, cooling spray and snacks. Everybody is wonderful here.”

Alberta’s secret to getting through the year back home after her vacation is simple. She says, “I start planning my next trip on the flight back home. I’ll soon be back for week 13 and 14 and I’m always looking forward to it.

She explains, “I love the flexibility of Points, if we need larger units to accommodate a bigger group we can arrange it. We have had 12 people here at Grand Residences and we once had a family gathering of 17 at The Royal Haciendas. And the improvements at Cancun Airport mean that getting to the resort is quicker than ever.

We would like to thank Alberta Kosik for talking to us and we wish her many more happy vacations at Grand Residences.


Every picture tells a story

Travel back in time on your next vacation and visit some of the Maya treasures that pepper the Yucatan landscape. Here’s our March gallery showcasing some of the most spectacular ancient sites to whet your interest. Remember, your Concierge can help you arrange trips to Chichen Itza, Uxmal, Tulum, Coba, Ek Balam and many other archaeological sites.

If you have a picture of Grand Residences, Puerto Morelos or a special place in the Yucatan or a vacation story that you would like to share with us, we would love to hear from you. Send us your pictures to memories@royalresorts.com and we’ll publish a selection in this newsletter.