Land sale

Grand Residences would like to give you an update on the plot of land next to the resort. It has been sold and the new owner is a Canadian company, which has development plans for a luxury all-inclusive hotel on the site. 


Important news about a new Timeshare scam

It is our policy to alert owners of possible scams attempted by companies or individuals operating online. On this occasion we would like to share reports received from several Grand Residences owners about a company called The Brokerage Group LLC, which called or emailed them about their units.

This company appears to be operating out of New York. According to the letter we have seen the owner or member is asked to complete and return a form with details of their vacation ownership. Once this is done, and if said membership is deemed qualified for resale, they will then receive an offer from the assigned broker, in this case someone called John Downey. 

Royal Resorts has no business relationship with The Brokerage Group LLC or its representatives. We recommend that you do not engage with it or its representatives. Do not submit the membership information requested, and above all, do not send money if they mention a processing fee.

When such companies contact you via email or phone to offer unsolicited broker, resale, exchange or rental services and ask for cash in advance to cover “administrative fees”, “processing fees,” “guarantees” or “deposits” it is generally a good indication that they may not be genuine and if you pay it is very possible that you will not hear from them again.

Protecting your personal information

Royal Resorts has a rigorous privacy policy and is in full compliance with privacy laws. Our members’ personal information is confidential and we do everything possible to protect it. We do not sell and have never sold personal information to third parties.

Always follow these steps if you receive a suspicious email or phone call:

  • Check the source of the email if the company or individual claims to be associated with Royal Resorts. All Royal Resorts communications are sent from an official royalresorts.com email address, if this is not the case, then the email is not from Royal Resorts.
    • Disregard the email or phone call if money is requested in advance for resale or other timeshare-related services.
    • Do not supply personal data or the contact details of friends if referrals are requested.
    • Do an online background check on the company to see if it is legitimate.
    • Ask Royal Resorts if you are in any doubt, we are here to help you.
    • Above all, do not send any money.

We recommend that you avoid disclosing your personal information on forums, blogs and other open media venues and participation in Internet referral schemes that ask you to send the names and details of friends. When you provide your information to others in order to rent, sell or lend your unit please ensure that your information will be protected.



In the news

Grand Residences is in the news again. “The best family resort in Mexico,” is the headline of the latest article about your beach paradise, published online in Caribbean Journal. Here is the link to the story: https://www.caribjournal.com/2019/06/15/mexico-family-resort-best/?utm_source=Caribbean+Journal&utm_campaign=5022f80398-CJ_COPY_01&utm_medium=email&utm_term=0_ea4e1e4090-5022f80398-188958117



Endless summer fun

Will you be joining us over the summer? If you are, you’ll want to spend your days on the beach or being pampered poolside, but when activity calls, there’s plenty to choose from.

    Start the day with a walk along the beach at sunrise. You’ll see the pelican dawn patrol and you may even spot turtle tracks in the sand. Follow up with a morning swim in the lap pool, a workout in the gym or a yoga session. 

    Challenge friends to a game of tennis or book a class with the tennis pro and after all that activity, be sure to cool off with water, juice and fresh fruit at the poolside recovery station 

    During the day, sign up for a snorkeling tour in Puerto Morelos National Park, take the guided bike trip into Puerto Morelos or play a round of golf on one of the local courses. If that sounds too energetic, check into the Spa for a massage or a herbal facial or body wrap.

     Whatever you decide to do, it is always a good idea to call in at the Activity Center or ask your Concierge about the social activities planned for the day. Options include yoga and aqua fitness, dance and Spanish classes, beach volleyball, art workshops and much more. 

    For more watery fun in Puerto Morelos, arrange a scuba tour, kayaking or fishing. And when you want to go to sightseeing, your Concierge will have plenty of recommendations for you in the Puerto Morelos area, the Riviera Maya and Yucatan.

   If you are traveling with children under the age of 12, there is plenty of fun in store for them at the Kids Club.  They’ll enjoy it so much they won’t want to leave.

    Finally, work up an appetite for dinner with the sunset catamaran cruise during the week. This is the perfect combination of a glorious sky, soft sea breeze and a glass of champagne. Call your Concierge for reservations



Secrets of the Mexican kitchen

Watch Chef Rafael Borbolla at work and improve your kitchen skills with a cooking class. Learn how to prepare tikinxic, Mayan-style marinated fish, ceviche, or the perfect guacamole.  From spicing up your cooking with chilies to salsas and tasty casseroles, discover the secrets of Mexican cuisine. You’ll be inspired and ready to invite your friends and family over for Mexican Night! 

    Brush up on your knowledge of French and Italian cuisine, learn how to cook Ligurian shrimp pasta and great seafood recipes from Mexico and the Mediterranean. Reservations required, call the Concierge.

   If you would like to learn more about Mexican cuisine, why not sign up for a morning of in-depth cooking classes at one of the cooking schools in the Puerto Morelos-Cancun area. Your Concierge can help you with reservations.



Spread the Word about Grand Residences

If you enjoy telling your friends, relatives and associates about Grand Residences and showing them photos of your home in paradise, why not help spread the word by participating in the Grand Residences Referral Program?

We want your referrals to discover the Grand Residences luxury vacation experience for themselves and we are willing to offer them, on your behalf, a special stay in a luxurious Junior Suite at Grand Residences at a greatly discounted rate, so that they can do just that.

To take advantage of this special offer the only requirement is that during their stay, your referred guests must attend a personalized resort preview of our Private Residence Club. We will show them our new vision of luxury living and what it would be like to have a beautiful home in paradise. If your referrals choose to become owners, you will receive 2% of the net purchase price of their Fraction in Royal Resorts Rewards that you can apply towards your annual Club Service fees, use to pay your club bill on your next vacation or make a donation to Royal Resorts Foundation charitable causes.

Start thinking about the people you know and that you think would be interested in the Grand Residences lifestyle. We would love to hear from you and look forward to showing your friends your beautiful resort home.

If you would like to make a referral, click here or call +52 (998) 881-0100 ext. 65846.


Every picture tells a story

This month we take you on a photographic tour of Merida, Yucatan’s beautiful capital. This gracious old city has the second largest historic center in Mexico and is packed with colonial churches, stately 19th-century mansions, museums and galleries. You’ll enjoy exploring it by day and by night there are concerts, folk dance shows and more. There is something different every day of the week.

   Be sure to follow Grand Residences on Instagram @grandresidences to see more pictures from your home in paradise.

    If you have a picture of Grand Residences, Puerto Morelos or a special place in the Yucatan or a vacation story that you would like to share with us, we would love to hear from you. Send your pictures to memories@royalresorts.com.. A selection of the photos we receive will be published in this newsletter.