,

Grand Residences six years old in December

Your home away from home celebrated its sixth birthday in December and your Grand Residences hosts wish you all the best for 2020. They are looking forward to seeing you this year and creating more unforgettable luxury vacation experiences for you, your family and friends.

,

2019 Advisory Council Meeting Report

The 2019 Advisory Council meeting report and financial statement will be published in the Owners Area of grandresidencesbyroyalresorts.com (member log in required) this month and printed copies will be available on request from the Manager’s office at the resort.
The meeting report includes information on operations projects completed in 2019 and those planned for 2020, the resort’s 2019 financial performance, and the resort budget and Club Service Fees for 2020 that were approved by the Advisory Council.

,

Grand dining in 2020

This year, treat yourself to some tempting dining moments at Grand Residences. El Faro, Flor de Canela and Heaven Bar all have delicious new dishes on the menu for you to try. They include Chef Rafael Borbolla’s seafood dishes inspired by the bounty of the Pacific and paired with Caribbean, Mediterranean and Asian produce, herbs and spices.
Don’t miss the theme night buffets as a mouthwatering alternative to the a la carte menus. They are a celebration of the world’s most popular cuisines. From Taco Tuesday in Flor de Canela to Italian, Caribbean and International Night to the traditional Sunday evening BBQ, there is something for everyone. Ask your Concierge for the current schedule.
Enjoy dinner in Flor de Canela and discover vibrant flavors from all over Mexico. Ask your waiter about the Dish of the Month showcasing traditional recipes from different states.
There are vegetarian and vegan dishes and gluten-free pasta and the chef will prepare something different for guests with food allergies or special dietary needs.
Choose a new wine from the award-winning El Faro wine list to go with your meal. The Sommelier will recommend pairings for the dishes you have ordered and ask him about the selection of Mexican wines.
The Room Service menu is the perfect option for a relaxing movie night. And remember that if you like cooking you can prepare steaks and fresh seafood in your gourmet kitchen by ordering from the exclusive Protein Menu for Owners available through Room Service.
For fantastic tips and cooking secrets, sign up for a cooking class with Chef Borbolla during your stay. Learn how to prepare traditional Mexican recipes, classic guacamole, the perfect pasta and other dishes.
If you are celebrating a birthday or anniversary during your stay arrange a something special: a romantic candlelit Chef’s dinner on your terrace or the beach.
From fresh lobster and prime steaks to pastas and heavenly desserts, we hope that we have tempted your taste buds for a year of Grand dining.

,

Meet your Kids Club friends

Meet Teresa, one of your Kids Club friends. Originally from the state of San Luis Potosi, she studied childcare and a course in gym instruction before moving to the Mexican Caribbean to learn English and find work.
Her first job was in the Activity team at Royal Sunset but she soon transferred to the Kids Club. She worked in the Mayan Palace Kids Club for five years before starting a family. She opened her own gym but a health problem five years later led to her selling the business and returning to the hotel industry.
After a short spell at Vidanta, she joined Grand Residences and has been here for a year and a half.
She explains that the most popular Kids Club activities are face painting and the spa day, the water balloon battle, treasure hunt, pirate’s day, feeding the iguanas and t-shirt painting. “This summer we started to do theme days, for example a day with the chef making and decorating cookies and having a picnic,” adding. “Then there’s environment day with activities like recycling art, plants and a nature walk. Children have sporting fun with the mini Olympics, or dress up like buccaneers on Pirate’s day, Fiesta day is the piñata party and on Mexican day we do the girls’ hair in plaits with flowers, make bracelets and teach the children Mexican folk dances.
“Many of our art sessions involve recycled materials,” Teresa says, “for example, newspaper for papier mâché, plastics and aluminum foil and we are always looking for activities in which we can spread the environmental message. Friday is Fiesta Day and we have a party for the children who had birthdays during the week. There’s a cake, special decoration, piñata, candies, popcorn and a gift and we all sing Las Mañanitas and Happy birthday. We also have a weekly movie and pizza night and themed activities during the year, for example for Easter, Children’s Day, 4th of July, Mexican Independence, Halloween and Dia de Muertos and Christmas of course.
“I would like our owners and guests to know that we give a big welcome to their children and grandchildren. They are really going to enjoy themselves. They can relax in the knowledge that the little ones are having just as much fun as they are. In fact, they don’t want to leave the Kids Club at the end of their stay.
“We want the children to feel at home and it’s our job to create exceptional vacation moments for them. They start to tell us about themselves and their lives, making friends. Some children visit us two or three times during the year and they run in and give us a big hug and send us letters and drawings when they leave. It is immensely satisfying to know that we make them happy.
“Our goals are to keep innovating, adding new activities and games. We are also looking for a course to design activities for children with autism.
Teresa loves working at Grand Residences and enjoys the friendly work environment and the team spirit. She says, “It’s a great responsibility looking after children, I enjoy working with them, talking to them. You enter their world, their imagination, creativity and way of looking at things. I love it.”
She adds: “Here in the Kids Club we try and give the children a taste of Mexico, a look at our traditions. We play lottery with them and they learn Spanish words. We make dream catchers, piñatas and paper flowers and then we do the girls’ hair in traditional plaits and braids. We want them to take home a piece of Mexico and learn about a different culture too.”

,

Protecting the planet

At Grand Residences, we are doing what we can to reduce our environmental footprint and working towards a plastic-free planet. For example, we use biodegradable food containers instead of polystyrene and straws made from avocado seeds and bamboo. We only bring straws with drinks if guests expressly ask for one. And we are now serving reusable jugs of purified water on the pool deck, the lobby and in other areas around the resort to reduce our consumption of single use plastic bottles of water.
Our latest eco project is a guest towel campaign. We have placed signs in the bathrooms asking owners and guests to leave the towels hanging up if they would like to use them again and to put them on the floor if they would like new ones. We invite you to join us in protecting the planet. By not changing the towels on a daily basis we save water, electricity and reduce our use of laundry products and the chemicals they contain.
When you go on a beach walk why not help us by taking a biodegradable bag with you to pick up trash? It’s a start for making our world a cleaner place. If you return your bag with trash, we’ll give you a coupon for a free drink.
Another way you can help us protect the environment is not to apply sun cream or oil if you are going to swim or snorkel in the sea or in the cenotes. Wear a t-shirt instead. Sun products contain chemicals that are harmful to corals and marine life.

,

Caring for the community

In 2019, Grand Residences joined seven other hotels in giving a Puerto Morelos school a much-needed facelift. Staff painted buildings, classrooms, desks and chairs and made other improvements so that pupils and teachers can have a cleaner, brighter study environment.
The school they visited is the Primaria General Adolfo López Mateos on Rafael E. Melgar, opposite El Merkadito.
Grand Residences volunteers also join local beach and street cleaning campaigns. One week they clean the beach, the following week they take to the streets to pick up trash and trim grass and shrubs.

,

Get your daily views of paradise, check the webcam

Our webcam is now live for daily views of paradise and of your home away from home. Go to the Grand Residences by Royal Resorts website and click the webcam image to see our beautiful beach and pools and check the weather in Puerto Morelos.
We hope that a daily webcam visit will bring back happy memories and put you in the Mexican Caribbean vacation vibe as the countdown begins to your next Grand Residences trip!
You can also check the Grand Residences webcam on the Royal Resorts website http://services.royalresorts.com/webcam/Camaragr.jpg

,

Every picture tells a story

Start the year with a look at some of the places you love so much in the Mexican Caribbean and Yucatan. From beaches, coral reefs and cenotes to nature reserves, Mayan temples and the smiling faces of the Mexican people, here’s our January gallery.
Be sure to follow Grand Residences on Instagram @grandresidences to see more pictures from your home in paradise.
If you have a picture of Grand Residences, Puerto Morelos or a special place in the Yucatan or a vacation story that you would like to share with us, we would love to hear from you. Send your pictures to memories@royalresorts.com. A selection of the photos we receive will be published in this newsletter.

,

Spread the Word about Grand Residences

If you enjoy telling your friends, relatives and associates about Grand Residences and showing them photos of your home in paradise, why not help spread the word by participating in the Grand Residences Referral Program?
We want your referrals to discover the Grand Residences luxury vacation experience for themselves and we are willing to offer them, on your behalf, a special 3 night/4 day stay in a luxurious Junior Suite at Grand Residences at a greatly discounted rate, so that they can do just that.
To take advantage of this special offer the only requirement is that during their stay, your referred guests must attend a personalized resort preview of our Private Residence Club. We will show them our new vision of luxury living and what it would be like to have a beautiful home in paradise. If your referrals choose to become owners, you will receive 2% of the net purchase price of their Fraction in Royal Resorts Rewards that you can apply towards your annual Club Service fees, use to pay your club bill on your next vacation or make a donation to Royal Resorts Foundation charitable causes.
Start thinking about the people you know and that you think would be interested in the Grand Residences lifestyle. We would love to hear from you and look forward to showing your friends your beautiful resort home.
If you would like to make a referral, click here or call +52 (998) 881-0100 ext. 65846.

,

Puerto Morelos 2019 turtle season 2019

Biologists, conservationists and hotel security staff watched over 2,606 turtle nests in the Puerto Morelos area during the 2019 nesting season and released more than 106,000 hatchlings.
In Cancun, 11,654 nests were protected in 51 corrals (including three at Royal Resorts) and 1,150,474 baby turtles were released.
In Cozumel, 5,423 nests were protected and 337,497 baby turtles released at nesting sites on the island’s beaches.
The Quintana Roo Sea Turtle Protection Committee published the final tally of nests and hatchlings for the 2019 season, a total of 57,155 nests protected and 3,809,438 baby turtles released on different beaches along the Mexican Caribbean shoreline:
• Green turtle 51,790 nests and 3,468,001 hatchlings
• Loggerhead turtle 4,133 nests and 259,573 hatchlings
• Hawksbill turtle 1,231 nests and 81,864 hatchlings
• Leatherback turtle 1 nest
[Sources: Galu, Comité Estatal Quintana Roo para la Protección de la Tortuga Marina]