Meet the team

Meet your new Guest Relations Manager, Julio César Escandón. Julio takes over from Alberto Monzón who has left Grand Residences to pursue new career opportunities.

Many of you already know Julio. He has been with Grand Residences for two years now as one of the Butlers and his hospitality and outstanding service have earned him the most guest mentions on TripAdvisor this year. Julio’s friendliness, dedication and attention to detail will be an asset for this key post in our Resort Management team.

Julio will be on call to assist you and your guests during your stay at Grand Residences and will also be coordinating the Butler department.


Turtle season 2018

How are the turtles doing this summer? It’s a slow season so far with 10 turtles coming ashore to lay eggs on the beach in front of the resort to date, and the eggs in two nests set to hatch in the next few days.

The number of nests at the three Royal Resorts in Cancun where turtles come ashore is also lower than 2017 and stands at 60 nests as of July 24. All are green turtle nests with the exception of six containing eggs laid by loggerhead turtles and one with hawksbill turtle eggs.

Turtle nesting is cyclical; a busy turtle season like 2017 is invariably followed by a slower year. This seems to be the case in the Mexican Caribbean so far this summer with the numbers of nesting turtles reported at different locations along the coast being lower than last year.


What’s on the menu?

Chef Yann Cozic has been adding more delicious dishes to the El Faro lunch and dinner menus for your Grand Residences gourmet dining experience. So be sure to pay a visit during your stay, you’ll find something for everyone and all his recipes are incredibly tasty.

For lunch, appetizer choices include tuna sashimi, ceviche and Mediterranean burrata cheese to spinach, apple and goat cheese or niçoise salad and a classic Mexican trio of soups: lime, tortilla and corn and huitlacoche mushroom. Order a burger, a cochinita pibil or grilled beef baguette, serrano ham, mozzarella, pear and rocket tartine or avocado toast brioche.

Heartier lunch options range from grilled rib-eye and BBQ ribs to chicken stroganoff, seafood pasta, catch of the day, mussels mariniere and Chef Yann’s famous wok stir fries.

For dinner choose from starters such as a classic Mediterranean fritto misto of shrimp, squid and vegetables, beef carpaccio, shrimp salad or asparagus in orange mousseline sauce. Salads include caprese, goat cheese, beet and green apple and tuna tataki with mango. There’s clam chowder, French onion soup and a delicate Oriental cream of carrot and coconut, shrimp and scallops with a hint of ginger and lemongrass.

Main courses range from steak Diane, Rib-eye and New York, chicken supreme and duck breast in red wine sauce to tender, slow-cooked spring lamb. Seafood options include sautéed shrimp, grilled salmon and freshly caught grouper.

And there are more new dishes to sample at Flor de Canela as Chef Yann and his team take you on a culinary journey through Mexico. Discover the flavors of Michoacan, Oaxaca, Puebla, Veracruz and Yucatan at our signature Mexican restaurant and don’t miss Taco Tuesday.

Buen provecho, Bon appetit, enjoy!


Kitchen excellence, top marks in Distintivo H inspections

For the second year running, the Grand Residences restaurant team has achieved a 100% score in the Distintivo H inspections of the kitchens and food storage facilities.

Distintivo H is a seal of approval awarded by the Mexican Tourism Board and the Ministry of Health for excellence in food preparation and kitchen hygiene.


Summer fun

The Activity Center has a fun program of sports, games and classes lined up for adults and teens this summer. You can find details on TV by tuning into the Royal Channel; check the Activity Center notice boards or ask your Concierge.

Start the day at 8 a.m. with yoga, pilates or fine tune your game in the tennis clinic held three times a week. Practice your Spanish, learn new dance steps or take part in the stretching class at 9 a.m. Go for a walk along the beach or the bike trip (reservations required) at 10 a.m. and on Friday there is a table tennis tournament. At 11 a.m. on different days of the week you can join zumba, aqua fitness and bracelet making sessions, a salsa class and even a basic survival skills workshop on the beach.

For more pool fun at noon take part in the aqua fitness class or water polo and there’s a total body exercise class in the Activity Center on Thursday. Don’t miss poolside bingo at 1 p.m. and activities at 2 p.m. during the week range from towel origami, darts matches and a paper plane challenge to movie and music quizzes.

Head for the beach at 3 p.m. for a game of soccer or volleyball. You’ll have more fun in the Activity Center with DJ classes and karaoke and there’s pool volleyball and family bingo. Later in the afternoon you can play card games, table football and tennis and compete in a Just Dance tournament.

Sign up for a cooking or cocktail class, indulge your creative side with pottery painting and don’t miss movie night. It’s afternoon tea time on the lobby terrace at 4 p.m. on Monday, Wednesday and Friday (reservations required) and we hope you’ll join us on Monday at 5 p.m. for the Manager’s Cocktail.

What about the children? There’s a non-stop program of activities for them too. With so many games, sports, arts and crafts to keep them busy and entertained in the Kids Club they’ll never want to leave.

Activities are subject to change without prior notice.



Spread the Word about Grand Residences

If you enjoy telling your friends, relatives and associates about Grand Residences and showing them photos of your home in paradise, why not help spread the word by participating in the Grand Residences Referral Program?

We want your referrals to discover the Grand Residences luxury vacation experience for themselves and we are willing to offer them, on your behalf, a special 3 night/4 day stay in a luxurious Junior Suite at Grand Residences at a greatly discounted rate, so that they can do just that.

To take advantage of this special offer the only requirement is that during their stay, your referred guests must attend a personalized resort preview of our Private Residence Club. We will show them our new vision of luxury living and what it would be like to have a beautiful home in paradise. If your referrals choose to become owners, you will receive 2% of the net purchase price of their Fraction in Royal Resorts Rewards that you can apply towards your annual Club Service fees, use to pay your club bill on your next vacation or make a donation to Royal Resorts Foundation charitable causes.

Start thinking about the people you know and that you think would be interested in the Grand Residences lifestyle. We would love to hear from you and look forward to showing your friends your beautiful resort home.


If you would like to make a referral

Call +52(998) 881-0100 ext. 65846. or


Every picture tells a story


Five hundred miles of coast, endless white sands bathed by turquoise waters and rimmed by emerald green jungle. The beaches of Quintana Roo, the Mexican Caribbean, are some of the world’s favorites. They range from perfect palm-lined bays and tiny rocky coves to breezy beaches facing the open ocean. Holbox, Playa Norte, Playa Delfines, our own Puerto Morelos, Playa del Carmen, Akumal, Cozumel, Xcacel, Tulum, Majahual…this month’s photo gallery takes you on a beach-hopping safari along our spectacular shoreline. How many of these beaches have you visited? Why not send us pictures of your favorite beaches?

If you have a picture of Grand Residences, Puerto Morelos or a special place in the Yucatan or a vacation story that you would like to share with us, drop us a line. Send us your pictures to memories@royalresorts.com.  A selection of the photos we receive will be published in this newsletter.