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Meet the team

Meet your new Guest Relations Manager, Julio César Escandón. Julio takes over from Alberto Monzón who has left Grand Residences to pursue new career opportunities. Many of you already know Julio. He has been with Grand Residences for two…
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Turtle season 2018

How are the turtles doing this summer? It’s a slow season so far with 10 turtles coming ashore to lay eggs on the beach in front of the resort to date, and the eggs in two nests set to hatch in the next few days. The number of nests at…
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What’s on the menu?

Chef Yann Cozic has been adding more delicious dishes to the El Faro lunch and dinner menus for your Grand Residences gourmet dining experience. So be sure to pay a visit during your stay, you’ll find something for everyone and all his recipes…
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Kitchen excellence, top marks in Distintivo H inspections

For the second year running, the Grand Residences restaurant team has achieved a 100% score in the Distintivo H inspections of the kitchens and food storage facilities. Distintivo H is a seal of approval awarded by the Mexican Tourism Board…
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Summer fun

The Activity Center has a fun program of sports, games and classes lined up for adults and teens this summer. You can find details on TV by tuning into the Royal Channel; check the Activity Center notice boards or ask your Concierge. Start…
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Spread the Word about Grand Residences

If you enjoy telling your friends, relatives and associates about Grand Residences and showing them photos of your home in paradise, why not help spread the word by participating in the Grand Residences Referral Program? We want your referrals…
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Every picture tells a story

Five hundred miles of coast, endless white sands bathed by turquoise waters and rimmed by emerald green jungle. The beaches of Quintana Roo, the Mexican Caribbean, are some of the world’s favorites. They range from perfect palm-lined bays…