Come Back Soon

It’s been a while since we saw you and we miss you! Whenever you are ready to travel, we look forward to welcoming you, and we hope that you will soon decide to plan that long-awaited trip.

Keeping you safe

Your health is always our top priority and Royal Care Standard is our commitment to keeping you and your family safe. It is a level of hygiene and care that goes hand in hand with the rigorous Leading Hotels of the World® standards we already comply with. As part of this program, there are additional health and safety protocols throughout the resort. Examples include extra procedures in our room cleaning routine, cleaning busy areas and frequently touched surfaces repeatedly during the day, the use of electrostatic sprays and EPA-approved products, mask use and social distancing and the use of contactless menus, among others.

Watch this video to learn more.

Grand Residences has the Clean and Safe Check certificate awarded by the Quintana Roo Tourism Board and Department of Health, a state program that has the Safe Travels seal of approval from the World Travel & Tourism Council.

To help you comply with new travel rules and for your convenience we have made free COVID-19 antigen testing available at the resort. PCR tests can also be arranged on-site for a fee. Testing is carried out by certified, independent laboratories.

Dreaming of the beach? It is looking beautiful

If you are dreaming of white sand and sparkling turquoise waters, we are happy to report that the beach is looking beautiful. Checking the Grand Residences webcam from time to time will always give you a boost, but the real thing is so much better. Isn’t this the moment to wake up to a Caribbean sunrise, sit on your terrace and gaze out at paradise?


A world of experiences awaits

We are always busy planning different experiences for your next visit so there will always be something to look forward too. There are tempting gourmet dishes and a la carte theme nights in store for you and we have added more live music and outdoor dining during the week. The Spa has an exclusive new line of luxury treatments to pamper and relax you after months of lockdown. From cooking classes to salsa, there are fun activities for all and plenty to keep the little ones entertained in the colorful new-look Kids Club.

Puerto Morelos and the Mexican Caribbean

Life in Puerto Morelos follows its own peaceful rhythm and in other Mexican Caribbean news, the number of daily flights is picking up as US-based airlines reactivate their networks, making travel easier.

Restaurants, malls, marinas and golf courses are all open and tours to the area’s parks, reserves and world-famous archaeological sites are available for those who want to go exploring. Wherever you go, mask use is mandatory and strict health and safety standards are enforced.

Grand Residences is up for two international awards and voting is open

We are proud to announce that Grand Residences is up for two international awards, the prestigious Condé Nast Traveler Readers’ Choice 2021 and the World Travel Awards. We invite you to support your home away from home by voting in both. We hope that you will tell your family and friends too!

Condé Nast Traveler Readers’ Choice 2021

Each year, Condé Nast Traveler magazine showcases the best of the best in its annual Readers’ Choice awards, chosen by its community of seasoned travelers and we are thrilled to have been nominated.

Voting is easy if you would like to support your home away from home. Just click on the link below to register with an email and password, go to Hotels and Resorts, search for Grand Residences Riviera Cancun and rate the resort for its rooms, location and more. Finally, cast your vote.

Voting closes on May 31

World Travel Awards 2021

Grand Residences has also been selected as a shortlisted nominee for the 28th annual World Travel Awards in the category Mexico’s Leading Hotel Residences 2021.

Voting is now open and we hope that you will support Grand Residences by casting your vote.

  • Click on the link
  • Register your email (you will receive a confirmation email)
  • Click on vote
  • Select Central America
  • Enter Mexico and vote for Grand Residences in the Mexico’s Leading Hotel Residences category.
  • You can also vote for your favorite destinations in Mexico, check out the different categories. 

The closing date is July 26

As always, we thank you for your support in spreading the word about Grand Residences.

Beach massages and more

What could better than starting a day in paradise with a beach massage or as the perfect finale, winding down after a day of beach fun and before you go to dinner? Let the sound of the waves, the soft breeze and the incredible vistas lull you into a perfect state of relaxation.

Choose your favorite massage from the Spa collection, they range from the classic Relaxing Massage to Aromatherapy, Hot Stones and Lomi-Lomi massages.

And remember that you can also arrange to have a massage or Spa treatment in your residence if you prefer. Just imagine taking in the view on the terrace and feeling the stress and aches of daily life melt away.

Your Concierge can help you arrange a massage or Spa treatment.

Afternoon Tea anyone?

We hope you will join us during your next visit to enjoy a delicious Grand Residences tradition, afternoon tea on the Lobby Bar and Café terrace.

Sit down to a selection of the world’s finest teas and an array of sandwiches with tasty fillings. Spread butter and jam on warm scones straight from the oven and choose from a tempting selection of  cakes, tartlets and desserts that would grace the window of a Parisian patisserie.

This is an experience to savor with family and friends or alone, just you with a good book and the view from the terrace.

Contact your Concierge to make your reservation.

Cool cocktails

If you like to order a mojito on vacation, ask the Grand Residences bartenders to prepare the classic recipe or to take it up a notch by adding fruit. Here’s one mojito recipe to enjoy at home or on your next visit to the Mexican Caribbean.

Passion fruit Mojito

  • 45ml lime juice
  • 45ml passion fruit juice
  • 2g fresh mint
  • 2 sachets of sugar
  • 45ml Antillano white rum
  • 59.5ml sparkling water
  • Passion fruit foam
  • Ice
  • Lime slice to garnish

Place ice in a glass and pour over passion fruit juice, add bruised mint leaves and sugar. Add the rum and lime juice and top with passion fruit foam. Garnish with a slice of lime.

Grand Recipes

This month we are sharing a true classic, a signature breakfast dish that is a real favorite at Grand Residences. We hope that you’ll soon be here to enjoy it with us.

Eggs Benedict with Smoked Salmon

Serves 2

  • 4 eggs
  • 2 English muffins
  • 6oz smoked salmon
  • Hash browns

For the Hollandaise sauce

  • 4 egg yolks
  • 6oz butter
  • 2 teaspoons of vinegar
  • 1 teaspoon of lemon juice

Provençal Tomato

  • 1 tomato
  • 4oz parsley
  • 1 clove garlic
  • 2oz breadcrumbs
  • 1 shallot
  • 20ml olive oil (0.7 fluid oz)


Make the hollandaise sauce first. Put the lemon juice and vinegar in a small bowl, add the egg yolks and beat with a whisk until smooth and frothy. Place the bowl over a pot of boiling water and beat until the mixture thickens. Gradually add butter, beating constantly until thickened; If the mixture appears to be splitting, remove from the heat for a few minutes. Season and keep warm.

To poach the eggs, bring a large saucepan of water to the boil and add the vinegar. Turn the heat down when the water is simmering. Stir the water, then slide in the eggs one by one. Cook each for about 4 minutes, then remove with a slotted spoon.

Lightly toast and spread the muffins, then put a couple of salmon slices on each half. Top each with an egg, pour on some hollandaise sauce, and garnish with chopped parsley.

Cut the tomato in half crosswise. Scoop out the seeds from the tomatoes. Sprinkle the tomato halves with half the salt and pepper.

In a medium bowl, combine the garlic, shallot, parsley, breadcrumbs, and the remaining salt and pepper. Stir to mix. Drizzle a tablespoon of olive oil into the breadcrumb mixture while stirring to coat.

Pour the breadcrumb mixture over the tomatoes. Drizzle with the remaining olive oil and bake for 15-18 minutes or until the crumbs are golden brown and the tomato is slightly softened but still has its shape.

Bon appetit!

Turtle Season in Puerto Morelos

Our summer visitors, the sea turtles, are already coming ashore at night to lay their eggs on the beaches of Puerto Morelos and elsewhere in the Mexican Caribbean. Here at Grand Residences, our security guards will be watching out for them all summer long.

Four species of sea turtle nest on the beaches of the Mexican Caribbean: the green turtle (tortuga blanca), the loggerhead (caguama), the hawksbill (tortuga carey) and occasionally the leatherback (tortuga laud), the world’s largest species.

Biologists working for the Puerto Morelos Municipal Government patrol the beaches and take care of the nests in coordination with the resorts along the shoreline, including Grand Residences.  Our security team alerts them whenever they spot a turtle or a nest.

Once a nesting turtle has finished laying her eggs the biologists move them to a protected enclosure where they will be safe from the tides, predatory birds and animals and the passage of human feet.

Forty-five to 60 days later, the tiny baby turtles will chip their way out of the eggshell. Once dusk has fallen, they are released to race across the sand towards the sea.

How can you help?

Support the statewide turtle conservation campaign by following these rules during the summer:

  • Alert the security staff if you see a turtle on the beach
  • Be very quiet and keep still
  • Watch from a distance of 10 meters
  • Do not attempt to touch the turtle or crowd her
  • Do not shine a torch or use the light on your mobile phone
  • Please, no flash photography
  • No smoking
  • Follow the instructions given by security staff at all times
  • Help us to keep our beaches and sea clean. Discarded straws, plastic bags, beer packaging, fishing lines and other garbage on the beach and floating in the water are lethal to turtles and other marine life. When you go for a walk along the shoreline take a beach cleaning bag with you
  • When snorkeling or diving watch turtles from a distance, do not swim towards them and do not attempt to touch them
  • Wear a t-shirt when snorkeling as protection from the sun instead of applying sun block. Sun products pollute the water and are harmful to marine life
  • Turtles are protected by Mexican law and it is illegal to disturb, persecute and hunt them and consume their meat or eggs.


Mexican environmental agency regulations keep human contact with the turtle hatchlings to a minimum and the participation of hotel guests in turtle releases is no longer permitted.

Caribbean sailing

Do you fancy a day at sea on your next visit, sailing through sparkling turquoise, azure and indigo waters on board a catamaran or yacht?  If so, there are plenty of exciting options to choose from in the Mexican Caribbean for an unforgettable sailing adventure.

Sailing and snorkeling in Puerto Morelos

For starters, cast off from the marina for a morning of snorkeling in Puerto Morelos National Marine Park. It only takes a few minutes by boat to get out to the reef and as soon as you jump into the crystal-clear waters, you’ll see the wonders of the coral kingdom.

Part of the Mesoamerican Reef, the world’s second longest coral reef system, the Puerto Morelos reef is rich in biodiversity. Keep a look out for schools of pork fish and French grunts, regal angelfish, parrot fish and tiny butterfly fish. Turtles are often spotted near the reef and you may even see rays emerging from the sand.

Across the bay to Isla Mujeres

Next stop, charter a luxury yacht and set sail from Cancun to Isla Mujeres. As you cross the bay relax and admire the view of endless turquoise waters. You can stop for a spot of snorkeling on the way and after exploring Isla and spending time on the beach at Playa Norte, sit down for a delicious seafood lunch at one of the restaurants along the waterfront. The sunsets are incredible from a vantage point on Isla.

Contoy calls

Go in search of nature and plan a trip to Contoy, the palm-fringed desert island of Caribbean legend and lore that is an important bird sanctuary. Over 150 species make their home on the island year-round or are migratory visitors in the winter. They include colonies of frigate birds and cormorants, terns, ibis, roseate spoonbills, herons and egrets.

Contoy is a two-and-a-half-hour boat trip north of Cancun and the views of turquoise and blue water on the way are worth it before you even reach this beautiful island. Spend the day watching the birds, relaxing on the beach or snorkeling and swimming with rays and other fish in the sheltered bay.

Eco cruises are available to Contoy during the week, ask your Concierge for information.

Coasting along the Riviera Maya

Follow the maritime routes of the ancient Maya along the Riviera Maya shoreline on a catamaran or yacht cruise. You’ll see beaches and palm-lined bays that you didn’t even know existed, hidden inlets and even tiny temples and lookout points on rocky promontories that were used by long-lost mariners.

Sunset cruises

Watching the sun go down over the mainland and the sky turn rose, gold, violet and red and then to the deepest blue as the first stars appear is an amazing moment and it’s even better when you catch a glimpse of the Caribbean moon rising. There are sunset catamaran and yacht trips departing from Puerto Morelos, Cancun, Playa del Carmen, Puerto Aventuras, Akumal and Cozumel.

Gone fishing!

Charter a yacht for a morning of fishing, seasoned local fishermen will take you right to where the fish are running.

Puerto Morelos is one of the most popular spots in the Mexican Caribbean for sport fishing and is just a short boat ride away from the rich fishing grounds along the deep ocean trench between the Riviera Maya coast and the island of Cozumel known as the Cozumel Channel.

Other good fishing grounds in the area lie to the east of Isla Mujeres, along the Arrowsmith Bank, Punta Allen and around Contoy and Holbox islands. Further south along the Costa Maya, the fishing villages of Mahahual and Xcalak also attract sport fishermen.

Your Concierge can help

For information on cruises and yacht charters, eco trips and fishing excursions ask your Concierge.

Amazing summer adventures: Whale shark encounter

A huge shadow on the water, domino speckles on blue-grey skin and immense jaws open to filter water and plankton, the pez domino or whale sharks are here. The gentle giants of the sea begin to appear in the Mexican Caribbean in May. Reports start to come in from the biologists that monitor them, fishermen talk of sightings and whale shark watchers prepare for their own amazing natural encounter with the largest fish in the sea.

What draws whale sharks here? The answer is food. Whale sharks migrate thousands of miles through the oceans, moving between feeding grounds during the year. From mid-May to mid-September, they gather in large numbers in the Mexican Caribbean to feed on the plankton that blooms in the sizzling summer temperatures. Marine biologists working in the area have also discovered that they are partial to the eggs of a fish called the bonito or little tunny.

The whale shark feeding grounds lie to the east of Contoy and Isla Mujeres and in the Gulf of Mexico near Holbox and Cabo Catoche and are part of a marine biosphere reserve. There may be hundreds of whale sharks skimming the ocean surface to filter feed on the plankton in what scientists believe is the largest gathering in the world.

Guided small group eco trips are available during the summer to the areas where whale sharks gather. You’ll watch them feeding on plankton around your boat and accompanied by an expert guide you can swim alongside them, a once-in-a-lifetime experience.

On the boat journey out to the whale shark area, there’s the added thrill of spotting wild dolphins and sea turtles. Huge manta rays also gather to eat plankton alongside the whale sharks and sometimes breach the water surface in spectacular flight.

Ask your Concierge to help you book this incredible ocean-going adventure.

The Travel Gallery


Follow the coast road north from Akumal to the shores of Yalku, a caleta or inlet of turquoise, crystal-clear waters constantly replenished by cenotes and underground rivers. The lagoon is a haven for colorful reef fish and is perfect for snorkeling. Local tip: go early before it gets too crowded.

Punta Laguna

A short drive from Cobá archaeological site, this jungle-rimmed lagoon is worth a stop. The forest is rich in wildlife, including families of spider monkeys that forage in the treetops for zapote fruit, their favorite food. Villagers offer guided tours along nature trails, pointing out native birds, animals and plants.

Zaci Cenote

If you are Valladolid-bound, don’t miss the town’s Zaci Cenote. With its rocky walls festooned with jungle creepers and blue waters, where swallows dip to feed on insects, this deep sinkhole has an air of mystery. The wind in the trees whispers tales of the ancient Maya and long-lost lovers. Continue on the Valladolid cenote trail with visits to Dzitnup, Samula, Hubiku, among others.


If you are planning a Merida getaway and have been to Uxmal and Chichen Itza, how about a trip to the colonial port of Campeche. It is only an hour and a half from Merida by car and well worth a visit. See the colonial forts built to protect the port against pirate attacks, visit the Regional Museum, which displays the jade masks and other ancient treasures unearthed at Calakmul archaeological site and try the local seafood.

Your Concierge can help

Your Concierge can help you arrange trips to these spots and to all the natural and historical wonders in the Mexican Caribbean and Yucatan.


New State Tax for International Visitors now in effect in the Mexican Caribbean

On April 1, 2021, the Quintana Roo State Government introduced a new Visitor Tax or Tourism Use Fee for all international visitors to the Mexican Caribbean over the age of 15 of $224 pesos (approximately US$10 per person, depending on the exchange rate).

Visitors may pay the fee before traveling to Cancun, Puerto Morelos, the Riviera Maya or other destinations in the Mexican Caribbean, upon arrival in the state or during their stay. To facilitate online payments, the State Government Tax Office launched the VISITAX website. When accessing this website, visitors complete a form with the following information:

  • Number of people traveling
  • Name, age and passport number of each individual in the group
  • Departure date
  • Payment information

Families and groups will be able to pay for all members in one transaction providing that each person’s information is included on the VISITAX form. Separate receipts will be provided for each person.

As an alternative to using the VISITAX website, visitors can also pay the tax in airport terminals.

International travelers departing the state of Quintana Roo need to show a receipt of payment for the fee at airport checkpoints prior to boarding their flight.