We caught up with Israel Ramirez, the Spa Manager, an enthusiastic new member of the Grand Residences team.

A Cancun resident all his life, Israel began to study Spa therapy techniques when he was 17 and knew instantly that he wanted to learn more about the magical world of the Spa, health and beauty. 

He says, “Right now, I head up a team of five people, we may be few, but we create amazing experiences for our clients. My principal responsibilities are to ensure the complete satisfaction of the guests that visit the Grand Residences Spa and to exceed their expectations, to innovate, always offering cutting-edge treatments and new experiences, in addition to my management and administrative functions. And I oversee the implementation of the additional hygiene protocols we introduced in 2020. They include the use of plastic screens, social distancing, extra cleaning and disinfection processes and temperature checks for staff.”

Israel recommends the intuitive massage for a first-time visitor, “It is the perfect combination of different massage techniques that the therapists apply depending on the needs of each client. It is a personalized service in terms of techniques, pressure and rhythm and it facilitates the release of energy blockages and relieves pain.” 

He adds, “After so many months of stress and anxiety due to the pandemic, Spa time is more important than ever and we offer our guests a luxury collection of massages, facials, body wraps and in-villa spa experiences. Our skincare products are from the internationally acclaimed Germaine de Cappuccini and Natura Bissé collections and are chosen for their healing properties, textures and scents. The aromatherapy massage is perfect for relaxation, peace and harmony. The massage strokes are gentle and slow, and the pure botanical essences are deliciously fragrant.”

“The in-villa Spa experiences are sheer bliss and so relaxing and there are three to choose from,” says Israel, “the restoration of mind and body, the milk and honey ritual and the romantic ritual for couples, which begins with an aromatic foot rinse and a body exfoliation to balance energy, followed by a massage and facial. The final touch is a bath with fragrant salts of your choice and chocolate-dipped strawberries and a bottle of bubbly to share.”

“We are adding more treatments to the Spa and Salon collections so that there will always be something new for our guests to try,” he adds “My message to our owners, members and guests is that I hope that they will take some time for themselves on their next trip and visit the spa. They’ll have an amazing experience of total relaxation in a world of fragrance, colors and sounds. We look forward to welcoming them.”

“Spa time can help prevent illness, activate the body’s systems, boost energy and soothe body and soul.” adds Israel “Other benefits are pain relief for headaches and back problems, eradication of toxins from the body, lowering arterial tension and improving blood circulation. Regular massages alleviate stress, relax tense aching muscles and reduce inflammation. A morning at the Spa will always be a delightful experience, an essential part of a Grand Residences luxury vacation.”

Your Concierge can help you book your spa appointments.