We are thrilled to be having a Fourth of July reopening at Grand Residences. We can’t wait to welcome all our returning owners and members to their home away from home.
What are you dreaming about the most? Is it the moment you open the door to your residence, kick off your shoes and gaze at sparkling turquoise waters thinking: “I’m back? Is it a dawn stroll along the Puerto Morelos shoreline, greeting your favorite Grand Residences employees or exploring the area, a new place on each vacation? Perhaps it’s a bit of everything, mixed with leisurely pool days on the pool deck, star gazing on your terrace or munching shrimp tacos at Heaven Beach Bar. Whatever your favorites are, we look forward to seeing you again and helping you create even more magical vacation moments.
We have lined up new dining experiences and activities for you and your family to enjoy during your stay, many of them outdoors so that you can enjoy our spectacular views, the sound of the waves and the soft breeze.
Your residence gives you plenty of space to unwind and move about without feeling confined as you would in a hotel room. You can order in from our Room Service menu, or from the Protein Menu if you want to cook in your gourmet kitchen, and sit down for a family meal in your dining room followed by a movie. And whether it’s morning coffee, lunch or afternoon cocktails, your private terrace is always perfect for alfresco living.
We have been working to prepare for your return with a new level of hygiene and care called the Royal Care Standard that goes hand in hand with the rigorous Leading Hotels of the World® and Distintivo H standards we already comply with.
The Royal Care Standard encompasses additional health and safety protocols throughout the resort, in your residence, guest areas, our restaurants and bars, and the gourmet food market; in the kids club, the gym and spa; on the pool deck and beach and back of the house in offices and employee areas.
Measures include social distancing, cleaning busy areas and frequently touched surfaces repeatedly during the day, the use of EPA-approved sanitation products and electrostatic sprays and additional hygiene steps in the room cleaning regime. Visit royalcarestandard.com for more information.
If you are unable to travel at this time, check the COVID-19 update for your options.

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