Grand Residences continues to receive glowing reviews for the quality of its suites and amenities, impeccable service and its beautiful beach setting. It is ranked No. 1 in the Puerto Morelos area on Trip Advisor, No. 7 in the Riviera Maya out of 392 hotels and No. 11 out of 953 hotels in the Yucatán Peninsula. For the third year running, Trip Advisor members voted it into the Trip Advisor Traveler’s Choice Top 25 Hotels in Mexico in 2017, coming in at No. 2 and No. 3 in the category of Top 25 Hotels in Mexico for Best Service 2017.
The resort also scores high guest satisfaction ratings in the Leading Hotels of the World® resort surveys and is ranked No. 1 in Mexico and No. 16 in the world out of 373 LHW properties.
In the summer El Faro Grill made it into the prestigious Wine Spectator list of top restaurants for 2017.